2707 IT & Software Developer jobs in the UK
Requirements
Must:
We are looking for candidates who:
- Are comfortable with a regular commute to Central London and Watford areas (typically up to once a week).
- Can be part of an out-of-hours on-call rota (one week in four).
- Possess the ability to take ownership, assess, and troubleshoot incidents methodically.
- Have excellent organizational skills and can reprioritize tasks effectively.
- Maintain a professional attitude while working with stakeholders at all levels of an organization.
- Have a customer service focus and a desire to go above and beyond.
- Understand IT best practices and procedures (ITIL, Change Control).
- Have experience writing internal support documentation.
- Are punctual with good attention to detail.
- Possess excellent written and verbal communication skills.
- Have a passion for IT and a desire to learn new technologies.
- Have experience in supporting and troubleshooting business applications.
Responsibilities
In this role, I will expect you to:
- Manage incident types effectively, including triaging incidents and service requests in ITSM, identifying major incidents, diagnosing complex issues, and resolving tickets within SLAs.
- Perform regular maintenance tasks, such as patching and antivirus checks.
- Provide on-site support three days a week and offer on-call support one week each month.
- Lead desktop-related project work and assist with infrastructure and networking projects.
- Create and maintain support documentation.
- Provide an escalation point for other Service Desk team members and become a lead expert for specific technologies within our team.
Description
We, Sensical Services Ltd, are a small and fast-growing IT consultancy and managed services provider (MSP) based in the City of London. Our friendly and supportive team delivers high-quality support to small and medium-sized organizations, mainly within financial services and other sectors that value expert advice and reliable systems. We are proud to be an equal opportunity employer, celebrating diversity and committed to creating an inclusive environment for all applicants and employees, regardless of gender, race, sexual orientation, disability, neurotype, religion, or beliefs. We recognize the importance of helping our employees balance their work and private lives. As part of our offerings, we provide an annual bonus of up to 10%, a pension scheme with up to 4% matching, an additional day off on your birthday, a discount scheme with Perkbox, ongoing training and certification, and various health and wellness benefits, among others.
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You can find IT Support Engineer salaries in the UK here.
How many IT Support Engineer jobs are in the UK?
Currently, there are 2707 Support openings. Check also: JIRA jobs, Confluence jobs, Linux jobs, ICT jobs - all with salary brackets.
Is the UK a good place for IT Support Engineers?
The UK is one of the best countries to work as a IT Support Engineer. It has a vibrant startup community, growing tech hubs and, most important: lots of interesting jobs for people who work in tech.
Which companies are hiring for IT Support Engineer jobs in the UK?
Origin, Direct Online Services, Commsworld, Street Group, RDC Aviation, Ever Nimble, Red Kite Learning Trust among others, are currently hiring for Support roles in the UK.
The company with most openings is Hays Technology as they are hiring for 58 different IT Support Engineer jobs in the UK. They are probably quite committed to find good IT Support Engineers.
The company with most openings is Hays Technology as they are hiring for 58 different IT Support Engineer jobs in the UK. They are probably quite committed to find good IT Support Engineers.