4370 IT & Software Developer jobs in the UK
2nd Line Support Engineer
£37,000 - 77,000
Searchability
Nicholas Street 58, Mansfield
£37,000 - 77,000
Requirements
Must:
- Experience in a 2nd Line IT Support role (ideally within an MSP environment)
- Strong knowledge of Microsoft 365
- Knowledge of Windows 10 / 11
- Experience with Windows Server
- Familiarity with Active Directory / Entra
- Basic networking knowledge (DNS, DHCP, VPNs, firewalls)
- Exposure to cyber security tools, policies or frameworks
- Experience using RMM and ticketing systems
- Strong troubleshooting and problem-solving skills
- Excellent communication and customer service skills
- Full UK driving licence (preferred)
- Desirable: Microsoft Azure exposure
- Desirable: Endpoint management (Intune)
- Desirable: Backup solutions or disaster recovery tools
- Desirable: Security tools such as MFA, Defender, or firewall management
Responsibilities
- Troubleshooting 2nd line technical issues across servers, endpoints and networks
- Supporting Microsoft 365, Windows Server and Active Directory environments
- Managing tickets and ensuring issues are resolved within agreed SLAs
- Acting as an escalation point for 1st line engineers
- Supporting cloud technologies such as Microsoft 365 and Azure
- Assisting with cyber security best practices, patching and system monitoring
- Supporting networking issues including firewalls, VPNs and connectivity
- Working with third-party vendors to resolve complex incidents
- Assisting with client onboarding, system upgrades and IT projects
- Occasionally visiting client sites where required
Description
We are looking for a 2nd Line MSP Engineer to join our growing technical team based in Mansfield. This is a full-time, permanent position with a salary of £34,000. As part of our team, you will have the opportunity to troubleshoot complex issues while gaining further exposure to cyber security and modern cloud environments. You will support a variety of SME clients across their Microsoft environments, networks, and security platforms, while working closely with senior engineers on projects and security initiatives.
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You can find IT Support Engineer salaries in the UK here.
How many IT Support Engineer jobs are in the UK?
Currently, there are 4370 Support openings. Check also: JIRA jobs, Confluence jobs, Linux jobs, ICT jobs - all with salary brackets.
Is the UK a good place for IT Support Engineers?
The UK is one of the best countries to work as a IT Support Engineer. It has a vibrant startup community, growing tech hubs and, most important: lots of interesting jobs for people who work in tech.
Which companies are hiring for IT Support Engineer jobs in the UK?
Collect Solutions Ltd, Arctic Shores, SwapTix, Bestway Group, HM Land Registry, Companies House, MandM among others, are currently hiring for Support roles in the UK.
The company with most openings is Experis as they are hiring for 102 different IT Support Engineer jobs in the UK. They are probably quite committed to find good IT Support Engineers.
The company with most openings is Experis as they are hiring for 102 different IT Support Engineer jobs in the UK. They are probably quite committed to find good IT Support Engineers.