2646 IT & Software Developer jobs in the UK
Application Support Engineer
£30,000 - 30,000
Sanderson Recruitment
West George Street 177, Glasgow
£30,000 - 30,000
Requirements
Must:
- Proven commercial 1st line application support experience.
- Strong ticket management and prioritisation skills (incident vs request).
- Confident troubleshooting mindset with good evidence gathering.
- Clear written and verbal communication skills.
- Comfortable working to SLAs in a fast-paced support environment.
- Basic SQL knowledge for investigation and querying.
- Exposure to Windows Server, IIS and/or Azure environments.
- Nice to have: Experience supporting SaaS or financial services platforms.
Responsibilities
- Log, categorise and triage incoming incidents and service requests.
- Carry out initial investigation and troubleshooting, escalating where required.
- Maintain accurate ticket updates, including customer communication and root cause analysis.
- Support releases and configuration changes following change management processes.
- Assist with routine maintenance and proactive system health checks.
- Participate in a 247 on-call support rota.
Description
We are hiring a 1st Line Application Support Engineer to join our FinTech product team supporting a high-volume, business-critical financial platform used by global clients. This role sits at the front line of support, handling incidents and service requests, ensuring issues are triaged effectively and progressed in line with SLAs. We have been operating in the UK for over 30 years and believe in giving people space to grow and learn, making this a great opportunity to leverage your existing expertise while learning new skills in a commercial environment. Our benefits include 26-day annual leave, private healthcare, life assurance, performance-based bonuses, and structured learning opportunities.
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You can find IT Support Engineer salaries in the UK here.
How many IT Support Engineer jobs are in the UK?
Currently, there are 2646 Support openings. Check also: JIRA jobs, Confluence jobs, Linux jobs, ICT jobs - all with salary brackets.
Is the UK a good place for IT Support Engineers?
The UK is one of the best countries to work as a IT Support Engineer. It has a vibrant startup community, growing tech hubs and, most important: lots of interesting jobs for people who work in tech.
Which companies are hiring for IT Support Engineer jobs in the UK?
Circuit Mind, UKTL, Shiptheory, PRS Resourcing, Government Communications Headquarters (GCHQ), Deep Sea Electronics Ltd, Rockfield Software Ltd among others, are currently hiring for Support roles in the UK.
The company with most openings is Adecco as they are hiring for 54 different IT Support Engineer jobs in the UK. They are probably quite committed to find good IT Support Engineers.
The company with most openings is Adecco as they are hiring for 54 different IT Support Engineer jobs in the UK. They are probably quite committed to find good IT Support Engineers.