3016 IT & Software Developer jobs in the UK

Sanderson Government and Defence jobs

Service Designer

£81,900 - 87,300
Sanderson Government and Defence
East Crescent, South East London
£81,900 - 87,300
Company Size icon
Company Size
50-200
Company Type icon
Company Type
Services
Exp Level icon
Exp Level
Senior
Job Type icon
Job Type
Full-Time
Language icon
Language
English
Visa sponsorship icon
Visa sponsorship
No

Requirements

Must:
- Proven experience working on government digital services - Strong understanding of GDS Service Standards and assessment processes - Demonstrable experience delivering in multidisciplinary agile teams - Expertise in mapping complex services across multiple channels - Confident stakeholder engagement at senior level - Ability to balance strategic thinking with hands-on delivery - Experience working within Inside IR35 contracts - Experience working with legacy transformation programmes (desirable) - Familiarity with accessibility and inclusive design standards (desirable) - Previous central government department experience (desirable)

Responsibilities

- Lead service design activity across Discovery, Alpha, Beta, and Live phases - Create and iterate service blueprints and artefacts (service maps, user journeys, ecosystem maps) - Champion user-centred design principles across senior stakeholders - Support and collaborate with User Research to translate insight into actionable design decisions - Identify pain points across complex systems and design practical, scalable improvements - Ensure services meet GDS standards and are assessment-ready - Facilitate workshops and co-design sessions with business and technical teams - Contribute to design community practice and mentor junior designers where required

Description


We are supporting a central government client in seeking an experienced Senior Service Designer with strong GDS experience to lead the design and delivery of complex, user-centred public services. This role sits within a multidisciplinary digital team and plays a key part in shaping services from discovery through to live, ensuring alignment with GDS Service Standards and best practices across government. The contract is for an initial 6 months, and the position is remote. We are proud of our diverse and inclusive community and encourage applications from candidates of all backgrounds.
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