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Dynamics 365 Platform Lead & Client Engagement Manager

£85,000 - 85,000
Salt
Charing Cross, South East London
£85,000 - 85,000
Company Size icon
Company Size
200-500
Company Type icon
Company Type
Services
Exp Level icon
Exp Level
Lead
Job Type icon
Job Type
Full-Time
Language icon
Language
English
Visa sponsorship icon
Visa sponsorship
No

Requirements

Must:
- Strong experience owning or leading a Dynamics 365 CE platform in a complex organisation - Proven ability to bridge the gap between business stakeholders and technical delivery teams - Experience working with and managing external Dynamics consultancies or system integrators - Strong understanding of Dynamics 365 capabilities, Power Platform, and Azure integrations - Experience shaping platform strategy, roadmaps, and forward plans - Confident reviewing solution designs and challenging suppliers constructively - Excellent communication skills with both technical and non-technical stakeholders - Background as a senior Dynamics developer, technical lead, or solution architect (desirable) - Experience with enterprise governance, release management, and platform standards (desirable) - Exposure to large-scale transformation or multi-year change programmes (desirable) - Understanding of data migration, integration patterns, and DevOps pipelines (desirable)

Responsibilities

- Own the Dynamics 365 and Power Platform roadmap, aligning future enhancements with business strategy and transformation goals - Define and maintain platform standards, patterns, and governance across Dynamics 365 CE and Power Platform - Lead forward planning, including platform upgrades, deprecations, scalability, and new Microsoft feature adoption - Act as the internal authority on Dynamics 365 capabilities and limitations - Serve as the primary technical and delivery interface between the client and external Dynamics consultancies - Translate business requirements into clear, outcome-focused briefs for delivery partners - Review and challenge proposed designs, estimates, and delivery approaches - Ensure suppliers deliver solutions that are fit for purpose, scalable, secure, and aligned to platform strategy - Oversee Dynamics 365 delivery across configuration, customisation, integrations, and Power Platform components - Ensure quality assurance, documentation, and adherence to agreed standards - Support release planning, environment management, and deployment governance - Provide escalation support for complex issues and risks - Work closely with senior stakeholders to shape demand and manage expectations - Support prioritisation of the Dynamics backlog based on value, risk, and strategic alignment - Communicate platform direction, constraints, and delivery progress clearly to non-technical audiences - Ensure the platform is stable, supported, and continuously improved - Oversee 2nd and 3rd line support models delivered by internal teams or partners - Ensure change, incident, and release processes are followed

Description


We are looking for a Dynamics 365 Platform Lead and Client Engagement Manager to own the Dynamics 365 platform end-to-end, acting as the bridge between our organisation and external consultancies delivering change. This hybrid role, based in London with 2 to 3 days onsite, offers a competitive salary of £87,000 per annum along with additional benefits. You will play a strategic role in shaping our Dynamics 365 direction, managing stakeholders, and ensuring the platform evolves in line with long-term business objectives.
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You can find IT Manager salaries in the UK here.

How many IT Manager jobs are in the UK?

Currently, there are 3048 Manager openings. Check also: CTO jobs, ERP jobs, Architect jobs - all with salary brackets.

Is the UK a good place for IT Managers?

The UK is one of the best countries to work as a IT Manager. It has a vibrant startup community, growing tech hubs and, most important: lots of interesting jobs for people who work in tech.

Which companies are hiring for IT Manager jobs in the UK?

The Scouts Association, Mas & Pas Limited, OpenWorks Engineering, FCDO Services, Advanced IT Services, City of Wolverhampton College, B&Q among others, are currently hiring for Manager roles in the UK.

The company with most openings is Experis as they are hiring for 100 different IT Manager jobs in the UK. They are probably quite committed to find good IT Managers.