2643 IT & Software Developer jobs in the UK
Requirements
Must:
- Proven experience in customer insight, data analytics, or business intelligence roles, ideally within insurance or a regulated industry.
- Experience within a large-scale customer operation, ideally from the Insurance industry, but applicants from other regulated areas will be considered.
- Strong analytical skills with proficiency in data analysis tools (e.g., SQL, Python, R, Tableau, Power BI).
- Experience integrating and analyzing multiple data sources (VoC, complaints, transactions, journey analytics).
- Ability to translate complex data into clear, actionable insights and recommendations.
- Excellent communication and stakeholder management skills.
- Experience with customer journey mapping and process improvement methodologies.
- Knowledge of data privacy, compliance, and governance requirements.
- Bachelors degree in a relevant field (e.g., Data Science, Business Analytics, Statistics, Marketing, or similar).
Responsibilities
- Aggregate and analyze data from VoC surveys, complaints, transactions, customer journeys, conversations, and retention/churn metrics to identify trends, pain points, and opportunities for improvement.
- Develop actionable insights and recommendations that inform customer journey enhancements, product/service design, and operational processes.
- Build and maintain dashboards, reports, and presentations that communicate findings clearly to stakeholders at all levels, using data visualization and narrative techniques.
- Work closely with CX, product, marketing, operations, and technology teams to ensure insights are embedded into decision-making and drive cross-functional improvements.
- Use analytics to map and optimize end-to-end customer journeys, identifying friction points and prioritizing interventions that will have the greatest impact on satisfaction and retention.
- Establish feedback loops to monitor the impact of changes, measure outcomes, and refine strategies based on real-world results.
- Ensure data integrity, compliance, and best practices in data management, working with IT and data governance teams as needed.
- Stay up to date with the latest trends in customer analytics, data science, and insurance industry best practices.
Description
We are looking for a Customer Insight and Intelligence Lead to join our Saga Insurance business at a pivotal point in our transformation journey. At Saga, our customers are at the heart of everything we do, supporting a diverse group of customers at various stages of their lives. This role, which is hybrid with office work in London roughly once a week and the potential for additional visits to Folkestone, requires a commitment to collaboration and sharing successes. We offer an exceptional benefits package, including 25 days of holiday, a pension scheme, performance-related bonuses, and a range of wellbeing programmes to ensure our colleagues are valued and supported.
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You can find Data Engineer salaries in the UK here.
How many Data Engineer jobs are in the UK?
Currently, there are 2643 Data openings. Check also: Spark jobs, Snowflake jobs, Kafka jobs, Hadoop jobs - all with salary brackets.
Is the UK a good place for Data Engineers?
The UK is one of the best countries to work as a Data Engineer. It has a vibrant startup community, growing tech hubs and, most important: lots of interesting jobs for people who work in tech.
Which companies are hiring for Data Engineer jobs in the UK?
Mas & Pas Limited, Bluefruit Software Limited, Una Watch, FCDO Services, Lloyds Banking Group, LendingCrowd, Access4 among others, are currently hiring for Data roles in the UK.
The company with most openings is Experis as they are hiring for 92 different Data Engineer jobs in the UK. They are probably quite committed to find good Data Engineers.
The company with most openings is Experis as they are hiring for 92 different Data Engineer jobs in the UK. They are probably quite committed to find good Data Engineers.