4336 IT & Software Developer jobs in the UK

STACKSTUDIO DIGITAL LTD. jobs

Senior Principal Consultant, Solution Architect - ServiceNow

£46,000 - 86,000
STACKSTUDIO DIGITAL LTD.
Churchill Place 25-30, London
£46,000 - 86,000
Company Size icon
Company Size
<50
Company Type icon
Company Type
Services
Exp Level icon
Exp Level
Lead
Job Type icon
Job Type
Full-Time
Language icon
Language
English
Visa sponsorship icon
Visa sponsorship
No

Requirements

Must:
- Certified System Administrator (CSA) with two mainline certifications, such as customer service management (CSM), human resources service delivery (HRSD), IT service management (ITSM), governance, risk, and compliance (GRC), or IT operations management (ITOM). - Experience on S2P, FSO dispute, Service mapping would be preferred. - Experience in greenfield implementation of two ServiceNow modules, with a strong understanding of their features. - Proven ability to develop ServiceNow solutions that meet business requirements while adhering to ServiceNow best practices and standards. - Demonstrated experience in providing technical guidance and leadership to development teams, overseeing the implementation of ServiceNow modules to ensure quality delivery. - Extensive experience collaborating closely with customer stakeholders, client ServiceNow architects, and enterprise architects. - Skilled in implementing CMDB, discovery, event management, and service mapping. - Proficient in preparing high-level design (HLD) and low-level design (LLD) documents. - Experienced in enabling new features as ServiceNow introduces them. - Continuously upskill knowledge on ServiceNow features released with each update and patch. - Ensure designs align with business requirements, maintainability, performance, and overall instance health. - Familiar with ServiceNow features and experienced in preparing customer proofs of concept (POCs) and demos. - Excellent communication skills for client-facing roles. - B.Tech / MCA / M.Tech / BSc (Computer) / B.E. (preferred) - ServiceNow – Certified System Administrator (CSA) (preferred)

Responsibilities

- Provides technical leadership to the team. - Creates and maintains a detailed view of the existing architecture. - Designs and collaborates with Business Process Analysts and Developers in the creation of a High-Level Solution Design Document. - Defines and communicates, at an architectural and design level, technical solutions aligned with business problems and systems architecture. - Ensures technical governance process and policies are being adhered to. - Provides architectural controls to ensure the correct technical solutions are used when delivering business solutions. - Creates and maintains a detailed view of integrations. - Creates and maintains a Technical Implementation Roadmap. - Resolves technical escalations, including responding to defects. - Participates in process workshops. - Works closely with client enterprise architecture team and client ServiceNow Teams. - Periodically reviews configuration to ensure platform health. - Assesses instance health (performance, manageability, usability, scalability, upgradability, and security) by conducting ServiceNow Health Scan. - Reviews design and code per sprint to ensure quality. - Provides hands-on assistance with the detailed design and implementation approach of selected projects. - Ensures design is within the boundaries of licensed modules, else communicates changes in license to the client. - Maintains expert knowledge of the ServiceNow platform, products, capabilities, and ecosystem. - Assists in migrating configuration across instances. - Supports COE in continuous development of training paths for professional advancement. - Contributes to ongoing definition of best development and solution practices. - Leads training workshops as means to spread experiences gained across the practice.

Description


We are looking for a Solution Architect specializing in ServiceNow to join our team on a 6-month contract. In this role, we offer you the opportunity to provide technical leadership and collaborate closely with client stakeholders to deliver high-quality solutions. Our work environment fosters continuous professional growth and skills development, with a focus on maintaining the health and performance of the ServiceNow platform. We value collaboration, innovation, and continuous improvement, and we are dedicated to supporting your success and growth within our team.
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