2536 IT & Software Developer jobs in the UK
Technical Support Analyst
£28,000 - 28,000
SRD Technology UK Ltd
Deane Gate Avenue, Bathpool + Remote (UK)
£28,000 - 28,000
Requirements
Must:
- I am looking for candidates who have experience dealing with customers daily.
- A strong background in supporting Windows Desktop, Microsoft 365, and Active Directory is essential.
- Candidates should possess advanced knowledge of the Microsoft suite of products and have experience using a ticketing system.
- A basic understanding of networking concepts (TCP/IP, firewalls, routers, switches) is required.
- Clear communication skills are a must, as you will need to explain technical concepts.
- We value team players with a can-do attitude who take ownership of their work and are motivated to help the team progress.
- A passion for IT is necessary.
- While not essential, experience working in a Managed Service Provider (MSP) environment is highly desirable.
Responsibilities
- I expect you to be the first point of contact for IT support queries via phone and our ticketing system.
- You will provide 1st line remote support and escalate issues when necessary.
- Managing customer requests such as installations, user account changes, and updates will be part of your responsibilities.
- You’ll conduct daily and weekly security, health, and backup checks.
- Contributing to and improving our knowledge base system is crucial.
- You will assist project engineers on a variety of client projects.
- You may also offer basic training and guidance to customers and contact third-party vendors as needed.
Description
At SRD Technology UK, I am proud to be part of a passionate team dedicated to delivering cutting-edge IT solutions with a personal touch. As a forward-thinking Managed Service Provider (MSP), we are committed to innovation, agility, and exceptional customer service, supporting clients across diverse sectors in a rapidly evolving digital world. This full-time, permanent position is based in Taunton, Somerset, with opportunities to work remotely. We offer a competitive salary ranging from £24,000 to £28,000, based on experience. By joining us, you will be part of a friendly, forward-thinking team making a real impact in the IT space. We provide ongoing professional development, training, and certification opportunities, as well as experience working on various projects. Our benefits include: - Opportunities for advancement and tailored training plans for all team members. - Access to the latest Microsoft technologies and exposure to challenging projects. - 25 days of holiday plus bank holidays, a charity/volunteering day, and a contributory pension scheme. - Team challenges and prizes, social company activities, health and wellbeing support, and an employee discount platform. - Onsite parking is also available.
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You can find IT Support Engineer salaries in the UK here.
How many IT Support Engineer jobs are in the UK?
Currently, there are 2536 Support openings. Check also: JIRA jobs, Confluence jobs, Linux jobs, ICT jobs - all with salary brackets.
Is the UK a good place for IT Support Engineers?
The UK is one of the best countries to work as a IT Support Engineer. It has a vibrant startup community, growing tech hubs and, most important: lots of interesting jobs for people who work in tech.
Which companies are hiring for IT Support Engineer jobs in the UK?
MastarRec, Together, ILUX Limited, Kendal Nutricare, Cosgrove & Drew, PDL Finance Ltd, Nodescape Limited among others, are currently hiring for Support roles in the UK.
The company with most openings is Ocho as they are hiring for 62 different IT Support Engineer jobs in the UK. They are probably quite committed to find good IT Support Engineers.
The company with most openings is Ocho as they are hiring for 62 different IT Support Engineer jobs in the UK. They are probably quite committed to find good IT Support Engineers.