2561 IT & Software Developer jobs in the UK

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Service Continuity Manager

£48,000 - 60,000
Whiskin Street, London
£48,000 - 60,000
Company Size icon
Company Size
50-200
Company Type icon
Company Type
Services
Exp Level icon
Exp Level
Regular
Job Type icon
Job Type
Full-Time
Language icon
Language
English
Visa sponsorship icon
Visa sponsorship
No

Requirements

Must:
- Strong background in IT Operations, Service Management, or Business Change roles - Proven experience driving adoption of ITIL-aligned processes, with a focus on SCM/BCM - Ability to deliver clear communications and training to both technical and non-technical audiences - Skilled in managing change across matrixed, multi-disciplinary environments - Comfortable facilitating workshops, building engagement plans, and influencing stakeholders at all levels - Understanding of resilience, disaster recovery, continuity planning, and operational readiness

Technologies

ITIL

Responsibilities

- Shape and deliver the change approach for SCM process uplift and standardization - Build adoption plans covering communications, training, stakeholder engagement, and behavior reinforcement - Work with service owners, technical leads, and operations teams to embed continuity responsibilities into business-as-usual operations - Support readiness assessments, transition plans, and operational handover for new or updated processes - Ensure teams understand continuity plans, invocation procedures, disaster-recovery requirements, and resilience objectives - Help drive updates to continuity artifacts such as Business Impact Analysis outputs, recovery workflows, and SCM documentation - Coordinate feedback loops to identify adoption gaps, risks, and blockers - Act as the primary engagement point for SCM change activities across IT Operations, Service Management, and Business Units - Run briefings, workshops, and training sessions tailored to different stakeholder groups - Build strong relationships across operational functions to ensure consistent compliance - Develop targeted communications that clearly explain process changes, responsibilities, and expected behaviors - Produce learning materials, user guides, and quick-reference artifacts to support adoption - Monitor training completion and effectiveness, adjusting the approach where necessary - Track adoption metrics, readiness indicators, and process compliance across teams - Report progress, risks, and issues to program leadership - Support the continual improvement of SCM processes and associated governance

Description


In this role, you will lead the adoption of IT Service Continuity Management (SCM) practices across a complex technology estate. Your focus will be on driving behavioral change, enhancing resilience awareness, and ensuring that continuity plans, recovery procedures, and supporting processes are fully understood, owned, and integrated by operational teams. This position is based in either London or Leeds, with a rate of £400 - £500, classified as inside IR35.
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You can find IT Manager salaries in the UK here.

How many IT Manager jobs are in the UK?

Currently, there are 2561 Manager openings. Check also: CTO jobs, ERP jobs, Architect jobs - all with salary brackets.

Is the UK a good place for IT Managers?

The UK is one of the best countries to work as a IT Manager. It has a vibrant startup community, growing tech hubs and, most important: lots of interesting jobs for people who work in tech.

Which companies are hiring for IT Manager jobs in the UK?

ProCheckUp Limited, Yorkshire Dental Suite, Nexus Vehicle Rental, Autopeople Uk Limited, Internet Assist Limited, Central Technology Ltd, Street Group among others, are currently hiring for Manager roles in the UK.

The company with most openings is Experis as they are hiring for 83 different IT Manager jobs in the UK. They are probably quite committed to find good IT Managers.