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Application Support Engineer

£30,000 - 37,000
Shakespeare Avenue, Penarth
£30,000 - 37,000
Company Size icon
Company Size
50-200
Company Type icon
Company Type
Services
Exp Level icon
Exp Level
Regular
Job Type icon
Job Type
Full-Time
Language icon
Language
English
Visa sponsorship icon
Visa sponsorship
No

Requirements

Must:
We are looking for an Application Support Engineer who has experience supporting software or CMS-based products. Ideally, you will have some exposure to software testing and a collaborative, can-do attitude.

Technologies

CMS

Responsibilities

In this role, you will primarily support a variety of internal and customer-facing systems, including web applications and CMS platforms, as well as more complex software products. Your day-to-day tasks will involve troubleshooting issues, monitoring application performance, and collaborating closely with our development team to address technical challenges, deploy updates, and continuously enhance our systems. Since our team does not currently have a dedicated testing function, you will also engage in testing (both integration and regression) as needed to help ensure everything runs smoothly and reliably. Additionally, you will leverage your experience to create clear and user-friendly support documentation, such as guides, FAQs, and incident reports.

Description


This position is mostly remote; however, you will have the opportunity to meet with the team in person approximately once a month or every two months, usually in Cardiff. If you believe you are a good fit for this role, we would love to hear from you!
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You can find IT Support Engineer salaries in the UK here.

How many IT Support Engineer jobs are in the UK?

Currently, there are 2699 Support openings. Check also: JIRA jobs, Confluence jobs, Linux jobs, ICT jobs - all with salary brackets.

Is the UK a good place for IT Support Engineers?

The UK is one of the best countries to work as a IT Support Engineer. It has a vibrant startup community, growing tech hubs and, most important: lots of interesting jobs for people who work in tech.

Which companies are hiring for IT Support Engineer jobs in the UK?

Action Prompt Ltd, Together, PayItMonthly Ltd, OfficeXpress Europe Limited, TCMM Shutter Group Ltd, SaluteMyJob, Access4 among others, are currently hiring for Support roles in the UK.

The company with most openings is Experis as they are hiring for 80 different IT Support Engineer jobs in the UK. They are probably quite committed to find good IT Support Engineers.