4313 IT & Software Developer jobs in the UK
IT Service Delivery Analyst
£44,000 - 84,000
SNG (Sovereign Network Group)
Wembley Park Boulevard 26, London
£44,000 - 84,000
Requirements
Must:
- High level of customer focus
- Experience working on an IT Service Desk or in a Technical team
- Strong communication skills to interact with customers via multiple channels (in person, telephone, webchat, email, digital assistant)
- Service Desk/Customer Service oriented certificate such as ITIL v3 or v4 Practitioner (preferred)
- Experience in troubleshooting and problem-solving techniques
- Sound understanding of hardware, especially with PCs, printers, and other standard desktop/peripheral equipment and AV equipment
- Ability to travel between SNG sites as needed
- Confident and enthusiastic approach to delivering basic user training
- Ability to work as part of a team and self-motivated to work without direct supervision in remote locations
- Full Driving Licence and access to own transport
Responsibilities
- Provide local IT systems support, training, and advice to SNG colleagues
- Develop, maintain, and operate the organisations devices, infrastructure, and applications
- Resolve IT support tickets efficiently and effectively
- Work within operating and service level agreements (SLA)
- Utilize service desk tools (ITSM system, knowledge system, monitoring) to log, prioritise, categorise, and resolve interactions
- Support end user computing across all SNG locations
- Act as an escalation point for the central IT service delivery team
- Provide local hands-on support for the wider CIO teams
Description
We have an opportunity for an IT Service Local Delivery Analyst to join our team in Wembley. This is a full-time, fixed-term role for 12 months which will be primarily office-based. The starting salary is £39,000 - £45,000 depending on experience. As a member of the IT Service Team, you will be part of a friendly, active, and dynamic working environment. We invest in our people, allowing you to develop your skills and be part of something that makes a real difference to peoples lives.
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You can find Business Specialist salaries in the UK here.
How many Business Specialist jobs are in the UK?
Currently, there are 4313 Business openings. Check also: Project-Manager jobs, Product-Manager jobs, CRM jobs - all with salary brackets.
Is the UK a good place for Business Specialists?
The UK is one of the best countries to work as a Business Specialist. It has a vibrant startup community, growing tech hubs and, most important: lots of interesting jobs for people who work in tech.
Which companies are hiring for Business Specialist jobs in the UK?
Collect Solutions Ltd, Arctic Shores, SwapTix, Bestway Group, HM Land Registry, Companies House, MandM among others, are currently hiring for Business roles in the UK.
The company with most openings is Experis as they are hiring for 102 different Business Specialist jobs in the UK. They are probably quite committed to find good Business Specialists.
The company with most openings is Experis as they are hiring for 102 different Business Specialist jobs in the UK. They are probably quite committed to find good Business Specialists.