3251 IT & Software Developer jobs in the UK
IT Change and Problem Lead
£44,000 - 84,000
SNG (Sovereign Network Group)
Basing View, Basingstoke
£44,000 - 84,000
Requirements
Must:
- Strong experience establishing and maturing ITIL-aligned change and problem management processes in a large organisation.
- Proven experience in process or service ownership with measurable improvements delivered.
- Strong analytical and problem-solving skills, with the ability to interpret data and drive decisions.
- ITIL v3 or v4 Foundation certification.
- Familiarity with tools such as M365, Cherwell, DevOps, and methodologies such as Agile, TOGAF, and ITIL.
Responsibilities
- Manage the end-to-end change process, ensuring changes are assessed, approved, scheduled, and released with minimal risk to live services.
- Chair Change Advisory Board (CAB) and emergency change meetings.
- Maintain and communicate the forward schedule of change.
- Perform impact and risk assessments for all changes and ensure emergency changes meet required standards.
- Lead the lifecycle of problem records, including root cause analysis and proactive trend identification.
Description
We are Sovereign Network Group (SNG), one of the largest housing associations in England, providing over 85,000 homes and investing in communities across the South, West, and East of England, including London. We are excited to offer the position of IT Change and Problem Lead, where you will help us build a resilient, stable, and well-managed IT environment. The role is based in our Basingstoke office, combining both office and home working for a positive work/life balance. We are a purpose-driven organisation that values fairness, inclusion, and the well-being and development of our people.
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The company with most openings is Experis as they are hiring for 110 different DevOps jobs in the UK. They are probably quite committed to find good DevOps.
The company with most openings is Experis as they are hiring for 110 different DevOps jobs in the UK. They are probably quite committed to find good DevOps.