2929 IT & Software Developer jobs in the UK
Requirements
Must:
- Previous experience in a service desk, helpdesk, or customer support role (B2B environment desirable)
- Strong communication skills, both written and verbal
- Comfortable working with IT systems, CRM or ticketing tools
- Ability to manage multiple tasks and prioritise effectively in a fast-paced environment
- Strong problem-solving skills and attention to detail
- A team-oriented attitude with a willingness to learn and develop technical knowledge
Responsibilities
- Provide first-line service and technical support to B2B customers via phone, email, and ticketing systems
- Log, update, and manage support tickets accurately, ensuring all actions are documented
- Troubleshoot and resolve basic technical and service-related issues, escalating where required
- Liaise with internal technical teams to ensure timely resolution of customer issues
- Maintain a high standard of customer service and clear communication throughout the support process
- Meet agreed service level agreements (SLAs) and performance targets
- Contribute to knowledge bases and process improvements where appropriate
- Work collaboratively as part of a large support team to ensure consistent service delivery
Description
We are a growing business located in Nottingham, easily accessible by public transport. We are looking to recruit a Service Support Agent to join our large, collaborative support team. This permanent role offers a salary of £24,500 per annum and involves working Monday to Friday, 8:30am to 5:00pm. As part of our team, you will have the opportunity to provide high-quality B2B technical and service support to our business customers.
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You can find IT Support Engineer salaries in the UK here.
How many IT Support Engineer jobs are in the UK?
Currently, there are 2929 Support openings. Check also: JIRA jobs, Confluence jobs, Linux jobs, ICT jobs - all with salary brackets.
Is the UK a good place for IT Support Engineers?
The UK is one of the best countries to work as a IT Support Engineer. It has a vibrant startup community, growing tech hubs and, most important: lots of interesting jobs for people who work in tech.
Which companies are hiring for IT Support Engineer jobs in the UK?
Arctic Shores, Bluefruit Software Limited, EG Group, eonnext, Department for Work and Pensions, Leger Shearings Group, Counter Terrorism Policing among others, are currently hiring for Support roles in the UK.
The company with most openings is Experis as they are hiring for 105 different IT Support Engineer jobs in the UK. They are probably quite committed to find good IT Support Engineers.
The company with most openings is Experis as they are hiring for 105 different IT Support Engineer jobs in the UK. They are probably quite committed to find good IT Support Engineers.