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NOC Engineer
£60,000 - 60,000
South Audley Street 24, London
£60,000 - 60,000
Requirements
Must:
- A minimum of five years providing network/security solutions in a technical support role at a high technical level.
- Experience with advanced functionality of networking equipment, including routers, switches, firewalls, wide area communications, cloud compute and security, and SDNs.
- Familiarity with vendor products such as Check Point, Juniper, Cisco, Palo Alto, and Aruba.
- Expert knowledge of connectivity technologies (LAN/WAN/Wireless/SD-WAN).
- Advanced experience in configuring and troubleshooting networking protocols.
- Expert understanding of the practical application of VLANs, switching, and routing.
- Willingness to learn new technologies through self-learning and dedicated training techniques.
- Ability to work under pressure, multitasking between simultaneous projects and responding to deadlines.
- Operational experience in wireless technologies is required; operational experience in shared compute and virtualization technologies is desirable.
- Relevant qualifications such as Cisco CCIE, Aruba CCCP, and expert-level experience with Radius, including Cisco ISE and Aruba ClearPass.
Responsibilities
- Remotely support and identify issues affecting customer systems and services, performing top-tier diagnosis with a view to resolution or further escalation.
- Provide an escalation route within the Service Operations Centre (SOC) for Tier 1, Tier 2, and Tier 3 support functions.
- Resolve a full range of technical support issues.
- Proactively monitor and manage services for all customers.
- Ensure adherence to all company processes, procedures, and standards at all times.
- Take ownership of operational processes and escalate issues to internal support teams (such as Technical Services and PMO) as needed.
- Collaborate with the ISOC Tier 2 Team Leader to mentor ISOC Tier 2 Core engineers.
Description
We are a national Managed Service Provider (MSP) looking for a Tier 3 NOC Engineer to join our Service Operations Centre team. In this role, I will support our customers' networks using our toolsets and processes. As a Tier 3 Operations Engineer, I'm expected to provide top-tier technical support to our Tier 1, Tier 2, and Tier 3 support engineers, ensuring the continuous smooth operation of our network service by escalating issues to the appropriate internal engineering support teams as required. The position requires a willingness to work in a varying shift pattern, including weekends, bank holidays, and out of hours. The role is predominantly remote but may entail some travel to London sites. Additionally, I will require NPPV3 and/or SC clearance to support key customers.
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You can find Network Engineer salaries in the UK here.
How many Network Engineer jobs are in the UK?
Currently, there are 1042 Network openings.
Is the UK a good place for Network Engineers?
The UK is one of the best countries to work as a Network Engineer. It has a vibrant startup community, growing tech hubs and, most important: lots of interesting jobs for people who work in tech.
Which companies are hiring for Network Engineer jobs in the UK?
ApplianSys, u-blox, Serac Group, Cencora, Unisys, NTT Data UK, Kura among others, are currently hiring for Network roles in the UK.
The company with most openings is DataAnnotation as they are hiring for 68 different Network Engineer jobs in the UK. They are probably quite committed to find good Network Engineers.
The company with most openings is DataAnnotation as they are hiring for 68 different Network Engineer jobs in the UK. They are probably quite committed to find good Network Engineers.