2904 IT & Software Developer jobs in the UK
Requirements
Must:
- Experience in a first-line or relevant role
- Strong communication skills with a customer-focused mindset
- Enthusiastic about developing a career
- Organised, proactive, and able to work effectively in a fast-paced environment
- Relevant IT qualifications (desirable)
Technologies
Responsibilities
- Provide first-line technical assistance via phone, email, and live chat
- Log, manage, and resolve incidents and service requests in line with internal processes
- Ensure incidents and requests are handled within agreed service level agreements
- Deliver a professional, consistent, and high-quality support service
- Maintain a positive customer experience throughout support hours
- Use knowledge articles, online resources, and team expertise to achieve first-time fixes where possible
- Escalate issues to second- and third-line support teams or external providers when required
- Contribute to the service desk knowledge base, identifying gaps and submitting new or updated documentation
Description
We are a Nottingham-based organisation seeking a First Line Support Analyst to join our team. We offer a salary of up to £28,000 depending on experience, and work 37.5 flexible hours per week. This role is an excellent opportunity for a junior IT professional looking to develop their skills or someone with existing first-line support experience aiming to progress. We value development and offer structured training and ongoing support to our employees.
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You can find IT Support Engineer salaries in the UK here.
How many IT Support Engineer jobs are in the UK?
Currently, there are 2904 Support openings. Check also: JIRA jobs, Confluence jobs, Linux jobs, ICT jobs - all with salary brackets.
Is the UK a good place for IT Support Engineers?
The UK is one of the best countries to work as a IT Support Engineer. It has a vibrant startup community, growing tech hubs and, most important: lots of interesting jobs for people who work in tech.
Which companies are hiring for IT Support Engineer jobs in the UK?
Arctic Shores, Bluefruit Software Limited, EG Group, Leger Shearings Group, Counter Terrorism Policing, Department for Work and Pensions, eonnext among others, are currently hiring for Support roles in the UK.
The company with most openings is Experis as they are hiring for 98 different IT Support Engineer jobs in the UK. They are probably quite committed to find good IT Support Engineers.
The company with most openings is Experis as they are hiring for 98 different IT Support Engineer jobs in the UK. They are probably quite committed to find good IT Support Engineers.