3371 IT & Software Developer jobs in the UK
2nd Line IT Support Engineer
£36,000 - 66,000
SER (Staffing) Ltd
Blakewater Road, Salisbury
£36,000 - 66,000
Requirements
Must:
- Previous experience in an IT Service Desk / Technical Support role
- Strong troubleshooting experience with:
- Windows OS
- Microsoft 365
- Active Directory
- Microsoft Teams
- Entra / Intune
- Understanding of basic networking concepts
- Experience using a ticketing system (SolarWinds or similar)
- Excellent communication and customer service skills
Responsibilities
- Provide 1st and 2nd line IT support via phone, email, remote tools and in person
- Troubleshoot hardware, software and networking issues
- Escalate complex incidents to senior engineers when required
- Log and manage incidents through the service desk ticketing system
- Maintain and update technical documentation and knowledge base articles
- Assist with system administration and infrastructure support
- Provide training and guidance to users and junior engineers
- Monitor recurring incidents and help identify long-term solutions
Description
We are a well-established professional services organization located on the South Coast, looking to recruit a 2nd Line IT Service Desk Analyst to join our growing internal IT team. This role offers a competitive salary of up to £40,000 depending on experience and provides the chance to work with a supportive IT team while gaining exposure to a modern Microsoft technology environment. We are committed to professional development and training opportunities for our staff.
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You can find IT Support Engineer salaries in the UK here.
How many IT Support Engineer jobs are in the UK?
Currently, there are 3371 Support openings. Check also: JIRA jobs, Confluence jobs, Linux jobs, ICT jobs - all with salary brackets.
Is the UK a good place for IT Support Engineers?
The UK is one of the best countries to work as a IT Support Engineer. It has a vibrant startup community, growing tech hubs and, most important: lots of interesting jobs for people who work in tech.
Which companies are hiring for IT Support Engineer jobs in the UK?
Collect Solutions Ltd, Arctic Shores, SwapTix, HM Land Registry, EG On The Move Ltd, Bestway Group, Companies House among others, are currently hiring for Support roles in the UK.
The company with most openings is Experis as they are hiring for 108 different IT Support Engineer jobs in the UK. They are probably quite committed to find good IT Support Engineers.
The company with most openings is Experis as they are hiring for 108 different IT Support Engineer jobs in the UK. They are probably quite committed to find good IT Support Engineers.