3062 IT & Software Developer jobs in the UK
ServiceNow Developer
£30,000 - 55,000
Rullion Ltd
Clavering Place, Newcastle upon Tyne
£30,000 - 55,000
Requirements
Must:
- Strong hands-on ServiceNow platform implementation experience
- Proven experience enabling and working with ServiceNow Now Assist / AI
- Experience delivering HR Service Delivery (HRSD / HRIT) solutions
- Ability to demonstrate and explain out-of-the-box ServiceNow functionality
- Experience working directly with business stakeholders
- Strong communication, leadership, and advisory skills
- Experience working with offshore delivery teams
- Experience implementing Now Assist in Phase 2 or post-go-live programmes (desirable)
- Broader ServiceNow module exposure beyond HR and ITSM (desirable)
- Experience designing AI-driven self-service or ticket deflection solutions (desirable)
Responsibilities
- Lead Phase 2 activation and configuration of ServiceNow Now Assist
- Demonstrate Now Assist capabilities to both technical and non-technical stakeholders
- Showcase out-of-the-box ServiceNow and Now Assist functionality, particularly for HR use cases
- Design and deliver initial AI use cases (e.g. responding to common queries, deflecting tickets before human intervention)
- Work closely with business teams, especially HR, to define priority topics and queries
- Support HR teams that are unfamiliar with ServiceNows out-of-the-box capability
- Translate business needs into effective Now Assist and ServiceNow solutions
- Educate stakeholders on best practices and platform capabilities
- Provide hands-on implementation support across ServiceNow modules (HR, ITSM)
- Make experience-led recommendations on configuration and design
- Act as a senior technical and functional authority during Phase 2 delivery
- Mentor junior and offshore resources and support knowledge transfer
- Work within a blended onshore/offshore delivery model
- Relay requirements, designs, and priorities to offshore delivery teams
- Ensure quality, consistency, and alignment across Phase 2 activities
Description
We are seeking a senior ServiceNow Implementation Specialist to support Phase 2 of our ServiceNow programme, focusing on Now Assist and AI enablement across HR and ITSM. This role will allow you to make a significant impact by working closely with business stakeholders to implement practical AI use cases, such as ticket deflection and automated responses. We value collaboration and offer an environment where you can mentor others while leading complex technical solutions. Join us in a dynamic work setting where diversity is celebrated and equal opportunities are guaranteed.
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You can find Machine Learning Engineer salaries in the UK here.
How many Machine Learning Engineer jobs are in the UK?
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Which companies are hiring for Machine Learning Engineer jobs in the UK?
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The company with most openings is Experis as they are hiring for 105 different Machine Learning Engineer jobs in the UK. They are probably quite committed to find good Machine Learning Engineers.
The company with most openings is Experis as they are hiring for 105 different Machine Learning Engineer jobs in the UK. They are probably quite committed to find good Machine Learning Engineers.