Technical Support Engineer

- Support the drafting of engineering modification responses under supervision, ensuring alignment with project standards and expectations across stakeholders. - Engage directly with construction teams to maintain visibility of programme drivers and incorporate emerging site priorities into technical planning. - Coordinate and contribute to the delivery of SFS workshops, capturing outputs and ensuring actions are closed efficiently across disciplines. - Maintain Technical Branch coordination of the Standard Field Solutions (SFS) information, driving resolution progress and ensuring alignment with field conditions. - Collate and synthesise technical information from multiple sources to support standardisation and issue resolution. - Contribute to process documentation activities, helping to identify inefficiencies and embed continuous improvement practices. - Take responsibility for developing and maintaining PowerBI dashboards used to monitor resolution activity and inform governance reporting. - Facilitate learning sessions and multi-disciplinary reviews, ensuring knowledge transfer is captured and disseminated effectively. - Assist in the creation and improvement of procedural documentation and insight responses to reflect lessons learned and support quality delivery. - Own and manage updates to the JDO SharePoint site, keeping content current, accessible, and engaging for the project team. - Coordinate technical resolution actions across disciplines, ensuring timely updates to action trackers and proactively following up on overdue items to support efficient issue closure. - Operate within established JDO governance and reporting lines, supporting the broader objectives of the Technical Resolution function under the direction of the Transverse Technical Manager.