2407 IT & Software Developer jobs in the UK

Roc Technologies jobs

Field Service Engineer

£26,000 - 26,000
Roc Technologies
Lindenmuth Way, Penwortham
£26,000 - 26,000
Company Size icon
Company Size
200-500
Company Type icon
Company Type
Services
Exp Level icon
Exp Level
Regular
Job Type icon
Job Type
Full-Time
Language icon
Language
English
Visa sponsorship icon
Visa sponsorship
No

Requirements

Must:
We are looking for a Network Field Service Engineer with essential knowledge of Juniper switching and wireless. You should have a solid understanding of best practices in LAN cabling, and be a self-starter capable of working independently. Strong communication skills are crucial, as you will need to explain technical issues clearly to various audiences. Being a team player, flexible, resilient, and professional is important, as well as having customer-facing IT support experience in a fast-paced environment. Evidence of working effectively in a team is also required. Desirable attributes include hands-on experience with Juniper, knowledge of network security, and experience in network cabling installation and site surveying.

Technologies

ITSM
LAN

Responsibilities

As a Network Field Service Engineer, you will be part of our on-site team, ensuring that contractual SLAs are met. Your main responsibilities will include: - Physically installing switches and network equipment. - Configuring the switching infrastructure and Juniper Wireless Access Points. - Troubleshooting and resolving wired network issues with support from the wider team. - Maintaining network availability through routine documentation and maintenance practices. - Replacing faulty hardware components like switches, access points, and peripherals when needed. - Providing professional updates to customers on incidents, problems, and changes via phone and email. - Maintaining ITSM systems with high-quality work notes. - Participating in an on-call rota to provide onsite support for P1 and P2 incidents, including hardware replacement where necessary. - Engaging with third-party vendors to progress support calls and seek technical advice. - Ensuring excellent standards of customer care at all times.

Description


We offer an enhanced holiday allowance of 25 days annual leave plus bank holidays, with an option to purchase up to 10 additional days each year through our Holiday Purchase Scheme. You will benefit from enhanced employer pension contributions of 5%, private medical cover with BUPA, an EV salary sacrifice scheme, and enhanced family-friendly policies. Join us and be part of a forward-thinking team that values your well-being and professional growth.
Something wrong or incorrect with this job? Tell us in the chat 💬 on the right ➡️
You can find IT Support Engineer salaries in the UK here.

How many IT Support Engineer jobs are in the UK?

Currently, there are 2407 Support openings. Check also: JIRA jobs, Confluence jobs, Linux jobs, ICT jobs - all with salary brackets.

Is the UK a good place for IT Support Engineers?

The UK is one of the best countries to work as a IT Support Engineer. It has a vibrant startup community, growing tech hubs and, most important: lots of interesting jobs for people who work in tech.

Which companies are hiring for IT Support Engineer jobs in the UK?

PayItMonthly Ltd, razorblue Careers, Concentrix, Eleanor, Kendal Nutricare, 1st Locate Uk Ltd, Executive Jet Support Ltd among others, are currently hiring for Support roles in the UK.

The company with most openings is Experis as they are hiring for 100 different IT Support Engineer jobs in the UK. They are probably quite committed to find good IT Support Engineers.