4485 IT & Software Developer jobs in the UK
Junior Application Support Analyst
£42,500 - 70,500
Robert Half
London Bridge Street 32, Richmond
£42,500 - 70,500
Requirements
Must:
- Strong business application knowledge
- Willingness to see a task through to full completion and appropriate handover
- Initiative to take on issues and liaise with members of other teams to resolve problems
- Logical troubleshooting capability
- Strong verbal and written communication skills
- Good organisation skills
- Ability to participate in workshops with business users to gather requirements for changes within applications
- Quality and objective analysis of data and process
- Understanding of the commercial environment with the ability to show empathy with business units without losing objectivity
- Willingness to work in a key support role that provides the business scope to meet its goals and aspirations
- Good understanding of Microsoft packages, Office, Visio, and Project
- Knowledge of the Asset Finance Industry would be an advantage
Responsibilities
- Provide support to the Business Change team for system changes and projects as required
- Understand and implement system configuration needed for new or changed functionality
- Assist with User Acceptance Testing of new or changed functionality as determined by the Business Change team, identifying test areas, writing test scripts, and carrying out User Acceptance Testing with the business
- Ensure any new or updated services are transitioned into support and that they are fully accepted in terms of support guides, escalations paths, etc.
- Manage workload and helpdesk tickets using our internal ITSM System
- Work with application providers to ensure smooth running of systems and adherence to SLAs
- Deliver key areas of internal changes such as online documents, workflows, and products
- Troubleshoot issues to identify the root cause and provide solutions
- Continuously review and improve existing application support processes, keeping documentation updated
- Collaborate with the Business Change team where further support is needed to resolve issues or implement changes
Description
We are a global financial services organization with offices in London and Surrey. Our team is dedicated to providing a supportive and innovative environment, where you can grow your skills and contribute to our success. We offer competitive salaries and benefits commensurate with experience. We are committed to diversity, equity, and inclusion, welcoming candidates with varying qualifications and experiences.
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You can find IT Support Engineer salaries in the UK here.
How many IT Support Engineer jobs are in the UK?
Currently, there are 4485 Support openings. Check also: JIRA jobs, Confluence jobs, Linux jobs, ICT jobs - all with salary brackets.
Is the UK a good place for IT Support Engineers?
The UK is one of the best countries to work as a IT Support Engineer. It has a vibrant startup community, growing tech hubs and, most important: lots of interesting jobs for people who work in tech.
Which companies are hiring for IT Support Engineer jobs in the UK?
The Scouts Association, Bluefruit Software Limited, SwapTix, Arctic Shores, Collect Solutions Ltd, Government Communications Headquarters (GCHQ), NFU Mutual among others, are currently hiring for Support roles in the UK.
The company with most openings is Experis as they are hiring for 99 different IT Support Engineer jobs in the UK. They are probably quite committed to find good IT Support Engineers.
The company with most openings is Experis as they are hiring for 99 different IT Support Engineer jobs in the UK. They are probably quite committed to find good IT Support Engineers.