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IT Technician - 1st and 2nd Line Support

£26,000 - 28,600
Francis Street, Camberley
£26,000 - 28,600
Company Size icon
Company Size
200-500
Company Type icon
Company Type
Services
Exp Level icon
Exp Level
Regular
Job Type icon
Job Type
Full-Time
Language icon
Language
English
Visa sponsorship icon
Visa sponsorship
No

Requirements

Must:
- Experience in first line IT support, with a willingness and drive to develop second line support skills - Strong technical knowledge and problem-solving ability - Professional, proactive, and collaborative approach - Confident working independently and as part of a team - Reflective, optimistic, and aspirational mindset aligned with a culture of innovation, inclusivity, and excellence

Technologies

Responsibilities

- Respond to service desk tickets within agreed timeframes - Support installation, configuration, commissioning, and maintenance of IT systems and software - Monitor and maintain hardware in good working order, performing basic repairs as needed - Assist in troubleshooting and resolving IT issues to ensure minimal disruption - Support the implementation of IT projects and initiatives - Promote safe and secure IT use and contribute to safeguarding compliance

Description


We are a forward-thinking organisation that embraces digital innovation to enhance learning and operations. We are passionate about providing staff opportunities to develop professionally, make a real impact, and contribute to an environment that supports students and staff alike. In this role, you will provide first and second line IT support, ensuring the smooth operation of IT systems to maximize learning and maintain business continuity. You will work closely with the IT Lead and support teams to deliver high-quality technical support, troubleshoot issues, maintain hardware and software, and assist with projects that enhance IT infrastructure. This is an excellent opportunity to join a digitally innovative organisation, work with a collaborative team, develop your technical skills, and play a key part in supporting users and operations. You will be contributing to a high-performing environment while advancing your career in IT support. Please note that this is a fully onsite role, and you will be required to work in Camberley every day.
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You can find IT Support Engineer salaries in the UK here.

How many IT Support Engineer jobs are in the UK?

Currently, there are 2643 Support openings. Check also: JIRA jobs, Confluence jobs, Linux jobs, ICT jobs - all with salary brackets.

Is the UK a good place for IT Support Engineers?

The UK is one of the best countries to work as a IT Support Engineer. It has a vibrant startup community, growing tech hubs and, most important: lots of interesting jobs for people who work in tech.

Which companies are hiring for IT Support Engineer jobs in the UK?

MastarRec, HM Land Registry, Street Group, BAE Systems, Mas & Pas Limited, Core-Asset Consulting, ApplianSys among others, are currently hiring for Support roles in the UK.

The company with most openings is Experis as they are hiring for 85 different IT Support Engineer jobs in the UK. They are probably quite committed to find good IT Support Engineers.