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IT Support Engineer

£27,000 - 30,000
Colston Avenue, Stevenage
£27,000 - 30,000
Company Size icon
Company Size
200-500
Company Type icon
Company Type
Services
Exp Level icon
Exp Level
Regular
Job Type icon
Job Type
Full-Time
Language icon
Language
English
Visa sponsorship icon
Visa sponsorship
No

Requirements

Must:
We are looking for a candidate with previous experience in 1st or 2nd line IT support. You should possess strong problem-solving skills and be comfortable working on hardware and software issues. Excellent communication skills are essential, and a customer-focused approach is highly valued. Any hands-on experience in hardware assembly or knowledge of electronics would be advantageous.

Technologies

Zendesk

Responsibilities

In this role, you will provide first and second line technical support via phone and email, logging cases in Zendesk. You will support pre- and post-sales technical activities, including installations and troubleshooting. There may be occasions when you will assist customers on-site while traveling with the sales team. You will also be responsible for assembling cables, accessory kits, and solar panels as needed, as well as monitoring hosted systems to flag any site faults or data anomalies.

Description


This is an excellent opportunity for a hands-on Technical Support Engineer to join our small, close-knit UK team as part of a well-established global business. We operate as a friendly team that values collaboration and flexibility, all while benefiting from the support and stability of a larger international company. If you are seeking a varied technical support role within a supportive team, where you can expand your skills and play a key role in customer satisfaction and operational success, we would love to hear from you.
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You can find IT Support Engineer salaries in the UK here.

How many IT Support Engineer jobs are in the UK?

Currently, there are 2822 Support openings. Check also: JIRA jobs, Confluence jobs, Linux jobs, ICT jobs - all with salary brackets.

Is the UK a good place for IT Support Engineers?

The UK is one of the best countries to work as a IT Support Engineer. It has a vibrant startup community, growing tech hubs and, most important: lots of interesting jobs for people who work in tech.

Which companies are hiring for IT Support Engineer jobs in the UK?

Kirintec Limited, TCMM Shutter Group Ltd, Direct Online Services, BAE Systems, Aerial Exposure Limited, Fentons Business IT Solutions, Assisted Lives among others, are currently hiring for Support roles in the UK.

The company with most openings is Ocho as they are hiring for 69 different IT Support Engineer jobs in the UK. They are probably quite committed to find good IT Support Engineers.