2538 IT & Software Developer jobs in the UK

Renishaw plc jobs

Dynamics 365 Support Analyst

£35,000 - 40,000
Renishaw plc
Wotton Road, Kingswood
£35,000 - 40,000
Company Size icon
Company Size
5k+
Company Type icon
Company Type
Product
Exp Level icon
Exp Level
Regular
Job Type icon
Job Type
Full-Time
Language icon
Language
English
Visa sponsorship icon
Visa sponsorship
No

Requirements

Must:
We are seeking an enthusiastic Second Line D365 Support Analyst who has commercial experience supporting Dynamics 365 solutions, specifically in Customer Engagement or Finance and Operations. You should possess a solid understanding of CRM (Customer Relationship Management) or ERP (Enterprise Resource Planning) concepts and functionalities. Additionally, experience as a support analyst with a focus on these areas is essential. While Microsoft Dynamics 365 certifications are desirable, flexibility in managing multiple support requests and the ability to organize priorities in a fast-paced environment are crucial. You must be comfortable with Information Technology Service Management (ITSM) systems and processes, and possess exceptional communication and interpersonal skills to collaborate effectively with stakeholders and customers.

Technologies

ITIL
ITSM
Office 365

Responsibilities

In this role, you will evaluate allocated incidents to determine root causes and apply appropriate system configuration or code changes when necessary. You will also be responsible for analyzing and developing solutions for minor system change requests and assisting the Level 1 support team when required. Following existing procedures and authoring new ones as needed will be part of your duties, as well as using ITSM tools to track and update tickets.

Description


This position offers a salary ranging from £35,000 to £40,000, depending on your experience, and is based in Wotton-under-Edge, Gloucestershire. This is a hybrid role, requiring 2-3 days per week on-site, and due to our location, having personal transport is necessary as public transport is not viable. We are committed to your future career development at Renishaw. We believe in promoting our employees’ skills and internal growth. We offer a highly desirable benefits package, including a 9% non-contributory pension, discretionary annual bonus, subsidized onsite restaurants and coffee shops, free parking, car sharing scheme, and access to 24-hour fitness centers (availability may vary by site). To support a healthy work-life balance, our hybrid working policy enables a combination of home and office-based working according to the nature of your role. Additional benefits include a variable working program, 25 days of holiday plus bank holidays, a Life Assurance policy of 12 times annual salary, a Cycle to Work scheme, enhanced maternity pay (subject to qualifying criteria), a Health Cash Plan, the option to join BUPA Renishaw Health Trust, and an Employee Assistance Programme for employees and their families.
Something wrong or incorrect with this job? Tell us in the chat 💬 on the right ➡️
You can find IT Support Engineer salaries in the UK here.

How many IT Support Engineer jobs are in the UK?

Currently, there are 2538 Support openings. Check also: JIRA jobs, Confluence jobs, Linux jobs, ICT jobs - all with salary brackets.

Is the UK a good place for IT Support Engineers?

The UK is one of the best countries to work as a IT Support Engineer. It has a vibrant startup community, growing tech hubs and, most important: lots of interesting jobs for people who work in tech.

Which companies are hiring for IT Support Engineer jobs in the UK?

MastarRec, ILUX Limited, Cosgrove & Drew, Tamar IT Limited, PDL Finance Ltd, Drift IT, Oakford Technology among others, are currently hiring for Support roles in the UK.

The company with most openings is Ocho as they are hiring for 62 different IT Support Engineer jobs in the UK. They are probably quite committed to find good IT Support Engineers.