3310 IT & Software Developer jobs in the UK

Reed jobs

Helpdesk Analyst

£37,000 - 77,000
Reed
Chancery Lane 95, Thatcham
£37,000 - 77,000
Company Size icon
Company Size
500-1k
Company Type icon
Company Type
Services
Exp Level icon
Exp Level
Regular
Job Type icon
Job Type
Full-Time
Language icon
Language
English
Visa sponsorship icon
Visa sponsorship
No

Requirements

Must:
- Proven customer support experience in an IT, software, or web technology environment. - Organised and logical approach to problem-solving. - Experience with troubleshooting network-connected devices and cloud services such as AWS, Microsoft 365, or Azure preferred. - Familiarity with simple scripting for automation of tasks via technologies such as Python and PowerShell. - Excellent communication skills with the ability to gain trust and clearly communicate with stakeholders. - A full UK driving license is required.

Technologies

Microsoft 365
Office 365

Responsibilities

- Take ownership of both internal and external customer issues until resolution, liaising with colleagues and partners where required. - Troubleshoot and assist with issues affecting our systems, helping to take proactive steps to maximise availability. - Conduct product testing in line with the companys New Product Development (NPD) roadmap. - Continuously improve the service provided by sharing ideas and information with the team. - Ensure all activities are technically compliant and follow industry best practices. - Occasionally visit customer sites for product support and servicing. - Manage new staff IT onboarding and assist with internal IT training.

Description


We are seeking a Helpdesk Analyst to join our team in Newbury (On-site). In this full-time role, you will lead our response to external digital services and internal IT support issues. You will work closely with stakeholders to diagnose issues, collaborate with developers, and actively participate in product testing. We offer a competitive salary of £27,000 - £30,000 and the opportunity to contribute to an innovative team focused on enhancing our offerings.
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You can find IT Support Engineer salaries in the UK here.

How many IT Support Engineer jobs are in the UK?

Currently, there are 3310 Support openings. Check also: JIRA jobs, Confluence jobs, Linux jobs, ICT jobs - all with salary brackets.

Is the UK a good place for IT Support Engineers?

The UK is one of the best countries to work as a IT Support Engineer. It has a vibrant startup community, growing tech hubs and, most important: lots of interesting jobs for people who work in tech.

Which companies are hiring for IT Support Engineer jobs in the UK?

Collect Solutions Ltd, Arctic Shores, SwapTix, Bestway Group, HM Land Registry, Companies House, FCDO Services among others, are currently hiring for Support roles in the UK.

The company with most openings is Experis as they are hiring for 108 different IT Support Engineer jobs in the UK. They are probably quite committed to find good IT Support Engineers.