Data Insight Analyst - London

- Extract, clean, and transform complex datasets from multiple sources to identify trends, patterns, and improvement opportunities. - Interpret data to produce clear, actionable insights, visualizations, and reports to support decision-making. - Monitor demographic, operational, and regulatory trends to inform housing strategies, lettings performance, and policy development. - Develop and maintain key performance indicators (KPIs) to support service improvement. - Work collaboratively with housing operations, finance, IT, and Business Analysts to ensure alignment on data requirements and strategic goals. - Ensure data integrity by implementing robust quality control practices and adhering to data governance standards. - Produce regular and ad-hoc reports, dashboards, and presentations for technical and non-technical audiences, ensuring accessibility of insights. - Engage confidently with non-data users, explaining analysis, tools, and findings in a clear, client-facing manner. - Manage and enhance reporting tools such as Power BI, Tableau, and other platforms used to monitor organizational KPIs. - Support continuous improvement by identifying opportunities for process optimization, automation, and innovative reporting methods. - Apply understanding of social housing processes, including empty homes and property lettings, to ensure data insights are operationally relevant. - Use and navigate the NEC Housing Management System to extract data and support accurate reporting (advanced user level not required).