2502 IT & Software Developer jobs in the UK

Redcentric jobs

Technical Support Shift Leader

£38,000 - 78,000
Redcentric
Beckwith Knowle, Beckwith
£38,000 - 78,000
Company Size icon
Company Size
500-1k
Company Type icon
Company Type
Services
Exp Level icon
Exp Level
Lead
Job Type icon
Job Type
Full-Time
Language icon
Language
English
Visa sponsorship icon
Visa sponsorship
No

Requirements

Must:
- Technical mindset and eagerness to learn and develop in a technical career - Good all-round technical understanding - Familiarity with broadband technologies (ADSL / FTTC / FTTP / SOGEA) - Knowledge of LAN Networking (Cisco / Meraki) - Understanding of firewalls (Cisco / Fortinet / Meraki) - Familiarity with WAN and SD-WAN Networking (Cisco / Huawei / Fortinet) - Basic knowledge of WLAN Networking (Meraki / Aruba) - Understanding of cellular networking and routing (Digi / Teltonika / BGP / MPLS) - Familiarity with VoIP SIP telephony solutions and handsets (Broadworks / Polycom / Cisco) - Knowledge of VPN and authentication solutions (Safenet / MobilePass) - Strong leadership and motivational skills - Excellent communication and listening skills - Professional written and verbal communication abilities - Strong customer service orientation - Creative problem-solving skills - Integrity and ability to work under pressure - Technical certifications (desirable but not essential, e.g., Cisco CCNA, SIP School SSCA, ITIL Foundation)

Technologies

Aruba
ITIL
LAN
MPLS
REST
VPN
WLAN

Responsibilities

- Manage and motivate a team of engineers to strive for customer satisfaction and fault resolution - Develop a strong technical understanding of the business product set - Contribute towards continual improvement of new and existing products - Offer technical leadership and document best practices for support tiers - Provide informal assistance and formal training to peers - Develop and maintain internal training documentation - Manage escalations and promote a permanent fix culture - Adhere to contractual SLAs and service standards

Description


At Redcentric, we are a dynamic organization based in Harrogate, seeking a bright and enthusiastic individual to join our 2nd Line Technical Support team. We offer opportunities for growth and development within a 24 x 7 shift environment, operating under a rolling continental shift schedule. Our focus on efficiency initiatives and service improvement allows us to deliver high-quality customer support. As part of our team, youll have the chance to lead and develop others while enhancing your technical skills in a supportive atmosphere.
Something wrong or incorrect with this job? Tell us in the chat 💬 on the right ➡️
You can find IT Manager salaries in the UK here.

How many IT Manager jobs are in the UK?

Currently, there are 2502 Manager openings. Check also: CTO jobs, ERP jobs, Architect jobs - all with salary brackets.

Is the UK a good place for IT Managers?

The UK is one of the best countries to work as a IT Manager. It has a vibrant startup community, growing tech hubs and, most important: lots of interesting jobs for people who work in tech.

Which companies are hiring for IT Manager jobs in the UK?

City of Lincoln Council, Bluefruit Software Limited, Openda Ltd, Data Skill Source, National Highways, Flixmedia, TAG Support Services Limited among others, are currently hiring for Manager roles in the UK.

The company with most openings is Experis as they are hiring for 75 different IT Manager jobs in the UK. They are probably quite committed to find good IT Managers.