2948 IT & Software Developer jobs in the UK
IT Support Analyst (1st/2nd Line)
£25,000 - 35,000
Red King Resourcing
Woodlands Road, Harpsden
£25,000 - 35,000
Requirements
Must:
- A qualification in Computer Science, Information Technology, or a related field, or equivalent work experience.
- Proven experience in a 1st/2nd line IT support role.
- Strong knowledge of MS Office 365, IP networking, and Windows operating systems.
- Excellent problem-solving skills and attention to detail.
- Strong communication and interpersonal skills, with the ability to provide clear and concise technical support.
- Ability to manage multiple tasks and priorities in a fast-paced environment.
- Customer-focused attitude with a commitment to delivering high-quality support.
- Relevant certifications such as CompTIA A+, Microsoft Certified: Modern Desktop Administrator, or equivalent are a plus.
Responsibilities
- Provide 1st and 2nd line technical support to end-users via phone, email, and in-person.
- Troubleshoot and resolve issues related to MS Office 365, IP networking, and Windows operating systems.
- Install, configure, and maintain hardware and software applications.
- Assist with the setup and maintenance of user accounts and permissions.
- Monitor and manage IT support tickets, ensuring timely resolution and excellent customer service.
- Conduct regular system updates and patches to ensure optimal performance and security.
- Provide technical guidance and support to end-users, helping them navigate IT systems and applications.
- Document support activities, solutions, and processes in the ticketing system.
- Collaborate with other IT team members to ensure seamless support and knowledge sharing.
- Stay updated on the latest industry trends and technologies to continuously improve support services.
Description
We are a well-established company seeking a skilled and enthusiastic IT Support Engineer (1st/2nd Line) to join our IT support team. This role is perfect for a dedicated IT professional eager to provide high-quality technical support and resolve a variety of IT issues. We offer a dynamic and collaborative work environment where you can continuously grow your skills. Join us to be part of a team committed to excellence in technology solutions.
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You can find IT Support Engineer salaries in the UK here.
How many IT Support Engineer jobs are in the UK?
Currently, there are 2948 Support openings. Check also: JIRA jobs, Confluence jobs, Linux jobs, ICT jobs - all with salary brackets.
Is the UK a good place for IT Support Engineers?
The UK is one of the best countries to work as a IT Support Engineer. It has a vibrant startup community, growing tech hubs and, most important: lots of interesting jobs for people who work in tech.
Which companies are hiring for IT Support Engineer jobs in the UK?
The Scouts Association, Bluefruit Software Limited, SwapTix, Arctic Shores, NFU Mutual, Wykes Engineering Co. (Rushden) Limited, MOD - Defence Digital among others, are currently hiring for Support roles in the UK.
The company with most openings is Experis as they are hiring for 92 different IT Support Engineer jobs in the UK. They are probably quite committed to find good IT Support Engineers.
The company with most openings is Experis as they are hiring for 92 different IT Support Engineer jobs in the UK. They are probably quite committed to find good IT Support Engineers.