2057 IT & Software Developer  jobs in the UK
DMS Business Support Analyst
£40,000 - 50,000 
Red King Resourcing
Westbury Lane, Westbury 
£40,000 - 50,000 
Requirements
Must:
- I have experience supporting Dealer Management Systems (DMS) in an automotive setting. 
- I possess practical knowledge of Keyloop (CDK Global) products, which is essential for this role. 
- I have a strong understanding of dealership workflows and data flows between departments.
- I am an analytical thinker with excellent problem-solving and communication skills. 
- I am highly organized, self-driven, and able to prioritize effectively.
Responsibilities
- I will administer, maintain, and optimize all DMS environments across the group.
- I will monitor and resolve End of Day (EOD) issues to maintain system availability.
- I will manage DMS licensing, user setup, roles, and permissions.
- I will respond to and resolve DMS-related service desk tickets promptly.
- I will take ownership of major incidents and communicate effectively with all stakeholders. 
- I will manage and maintain third-party interfaces within the DMS environment.
- I will update and oversee Franchise Data modules across multiple brands.
- I will support IT change projects through accurate documentation and communication.
- I will build strong relationships with Keyloop to enhance system performance and efficiency.
- I will collaborate with manufacturers on business system integrations and provide end-user training.
- I will assist with system projects such as new dealership setups, software rollouts, and platform upgrades.
- I will evaluate new tools or enhancements that could improve business performance.
Description
I am a DMS Business Support Analyst and I ensure smooth day-to-day operations, resolve issues efficiently, and play an active role in system development and integrations across the group. This role suits someone with Keyloop (CDK Global) experience and a solid understanding of automotive retail operations, particularly across service, parts, and sales environments. The position is based in Westbury, BA13, offering a competitive salary of £40,000 - £50,000 plus benefits and is available on a permanent, full-time basis.
Something wrong or incorrect with this job? Tell us in the chat 💬 on the right ➡️
You can find IT Support Engineer salaries in the UK here.
How many IT Support Engineer jobs are in the UK?
Currently, there are 2057 Support openings. Check also: JIRA jobs, Confluence jobs, Linux jobs, ICT jobs - all with salary brackets.
Is the UK a good place for IT Support Engineers?
The UK is one of the best countries to work as a IT Support Engineer. It has a vibrant startup community, growing tech hubs and, most important: lots of interesting jobs for people who work in tech.
Which companies are hiring for IT Support Engineer jobs in the UK?
MastarRec, Commsworld, Origin, Street Group, ProCheckUp Limited, Ever Nimble, Fleet Witness among others, are currently hiring for Support roles in the UK. 
The company with most openings is Hays Technology as they are hiring for 56 different IT Support Engineer jobs in the UK. They are probably quite committed to find good IT Support Engineers.
The company with most openings is Hays Technology as they are hiring for 56 different IT Support Engineer jobs in the UK. They are probably quite committed to find good IT Support Engineers.