4667 IT & Software Developer jobs in the UK
1st - 2nd Line IT Support Engineer
£32,000 - 37,000
Red King Resourcing
Magpie Way, West Ealing
£32,000 - 37,000
Requirements
Must:
- Experience in a 1st or 2nd Line IT Support role
- Previous MSP experience is strongly preferred
- Good working knowledge of Microsoft 365 and Windows environments
- Comfortable dealing directly with users and stakeholders
- Strong troubleshooting mindset and attention to detail
- Able to prioritise workload in a fast-paced environment
- Takes ownership of tickets rather than passing them on
- Experience in an MSP environment (desirable)
- Experience in a music or entertainment environment (desirable)
- Experience with Networks (desirable)
Responsibilities
- Providing 1st and 2nd line support across multiple client environments
- Logging, managing and resolving tickets through a PSA system
- Supporting Microsoft 365 including users, mailboxes, permissions and devices
- Desktop and laptop support across Windows and macOS
- Basic networking troubleshooting including switches, firewalls and Wi-Fi
- User onboarding and offboarding
- Working to SLAs and contributing to service improvements
- Maintaining clear ticket notes and documentation
Description
We are a growing and well-established Managed Service Provider looking to strengthen our service desk with a 1st - 2nd Line IT Support Engineer. This role offers the opportunity to work hands on across a variety of client environments. You will manage tickets end to end while advancing your experience in technical escalations. Our team values strong communication and quality service delivery.
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You can find IT Support Engineer salaries in the UK here.
How many IT Support Engineer jobs are in the UK?
Currently, there are 4667 Support openings. Check also: JIRA jobs, Confluence jobs, Linux jobs, ICT jobs - all with salary brackets.
Is the UK a good place for IT Support Engineers?
The UK is one of the best countries to work as a IT Support Engineer. It has a vibrant startup community, growing tech hubs and, most important: lots of interesting jobs for people who work in tech.
Which companies are hiring for IT Support Engineer jobs in the UK?
SwapTix, Collect Solutions Ltd, Arctic Shores, Government Communications Headquarters (GCHQ), TBG Solutions Ltd, The American School in London, Advanced IT Services among others, are currently hiring for Support roles in the UK.
The company with most openings is Experis as they are hiring for 100 different IT Support Engineer jobs in the UK. They are probably quite committed to find good IT Support Engineers.
The company with most openings is Experis as they are hiring for 100 different IT Support Engineer jobs in the UK. They are probably quite committed to find good IT Support Engineers.