2724 IT & Software Developer jobs in the UK
Application Support Specialist
£35,000 - 35,000
RecruitMe
Castle Road, Little Stukeley
£35,000 - 35,000
Requirements
Must:
- Experience in an Application Support, Systems Support, or Technical Support role
- Strong experience supporting business or legal applications
- Knowledge of systems such as iManage, Elite 3E, BigHand, Intapp Time, or Microsoft 365
- Strong problem-solving and analytical skills
- Experience logging and managing support tickets
- Excellent communication skills with a strong user-focused approach
- Ability to explain technical concepts clearly to non-technical users
- Strong organisational skills and attention to detail
- ITIL Foundation or similar (desirable)
- Experience within a law firm, professional services, or regulated environment (desirable)
- Exposure to system integrations, APIs, or workflow automation (desirable)
- Experience with testing, UAT, or QA processes (desirable)
- Knowledge of Power BI, reporting tools, or PowerShell (desirable)
Responsibilities
- Providing application support for legal and business systems (e.g. iManage, BigHand, Elite, Microsoft 365)
- Logging, triaging, and resolving user queries and support tickets
- Diagnosing application issues and providing clear, practical solutions
- Supporting system upgrades, releases, and patching activities
- Assisting with basic system configuration (user setup, permissions, templates)
- Supporting User Acceptance Testing (UAT), test scripts, and release validation
- Producing clear user documentation, guides, and knowledge base content
- Delivering onboarding and refresher training to users
- Supporting floor-walking and go-live activities during system changes
- Liaising with third-party vendors and internal teams to resolve issues
- Investigating recurring problems and recommending process improvements
- Supporting data quality checks and basic system integrations where required
Description
We are a Top 150 UK law firm with a strong presence across the Midlands and East Anglia, continuing to invest in our core systems, applications, and user experience. We offer a hybrid working environment and occasional out-of-hours work for upgrades or maintenance. In this highly collaborative, people-focused setting, youll have strong exposure to users across the business, including senior stakeholders, and an opportunity to develop within a modern, evolving IT function.
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You can find IT Support Engineer salaries in the UK here.
How many IT Support Engineer jobs are in the UK?
Currently, there are 2724 Support openings. Check also: JIRA jobs, Confluence jobs, Linux jobs, ICT jobs - all with salary brackets.
Is the UK a good place for IT Support Engineers?
The UK is one of the best countries to work as a IT Support Engineer. It has a vibrant startup community, growing tech hubs and, most important: lots of interesting jobs for people who work in tech.
Which companies are hiring for IT Support Engineer jobs in the UK?
Circuit Mind, UKTL, The Scouts Association, Bluefruit Software Limited, Arctic Shores, SwapTix, Government Communications Headquarters (GCHQ) among others, are currently hiring for Support roles in the UK.
The company with most openings is Experis as they are hiring for 57 different IT Support Engineer jobs in the UK. They are probably quite committed to find good IT Support Engineers.
The company with most openings is Experis as they are hiring for 57 different IT Support Engineer jobs in the UK. They are probably quite committed to find good IT Support Engineers.