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Infrastructure Lead
£40,000 - 60,000
Real Recruitment
Birdbrook Road, Swindon
£40,000 - 60,000
Requirements
Must:
- Proven track record in leading projects with Microsoft 365, SharePoint, Azure/cloud migrations.
- End-to-end project lifecycle ownership, from scoping through to rollout.
- Deep infrastructure expertise, including device imaging, endpoint security, and network services.
- Strong hands-on experience with RMM platforms and proactive monitoring tools.
- Knowledge of ticketing systems and ITIL-style service delivery.
- Experience with backups, disaster recovery, and continuity planning suitable for SME/school environments.
- Ability to install, configure, and support print management solutions such as Papercut.
- Familiarity with school IT environments, including classroom devices and smartboards.
- Understanding operational norms within educational settings, including workload prioritization and school budget operations.
- Comfortable with project pricing, proposals, and commercial sense-checking.
- Strong personal discipline in documentation and quality assurance.
- Outstanding listening skills and the ability to build trust through careful attention.
- Values-based approach, with a commitment to helping schools succeed.
- Experience in mentoring technical teams; supportive, calm, focused, and respected.
- Ideally holds a relevant technical degree or equivalent.
Responsibilities
- Lead and deliver infrastructure and cloud migration projects (Microsoft 365, SharePoint), transitioning from on-premises servers to the cloud.
- Specify, quote, plan, and deliver technical solutions with rigor and excellence.
- Act as the senior point of technical escalation and quality assurance on infrastructure setup and delivery.
- Drive the design and delivery of a robust cybersecurity strategy for all customers, ensuring alignment with evolving industry standards and best practices.
- Design and build secure user devices (PC/laptop builds, anti-malware, mirroring, device integrity).
- Lead the adoption of proactive monitoring and automation tools to transition the business from reactive support to predictive operations.
- Ensure service management excellence, including ticket discipline, root cause analysis, and continuous improvement.
- Maintain robust backup strategies (on-premises and cloud), ensuring data integrity and supporting business continuity.
- Communicate technical issues and resolutions calmly and professionally to clients, inspiring high standards within the team.
Description
We are excited to offer an opportunity for a hands-on Technical Infrastructure Lead, who will be the most senior engineer in our organization based in Cheltenham. This in-office role is crucial for managing complex infrastructure projects, cloud migrations, and establishing overall technical standards across our client base, primarily comprising schools. In the long term, this position may evolve into a Technical Director role, with senior leadership responsibilities and significant influence over the future direction of our business. Our salary range for this position is £40,000 - £55,000, and we offer regular reviews alongside progression opportunities, with the potential for senior leadership responsibilities and strategic input into the running of the business.
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The company with most openings is Experis as they are hiring for 77 different DevOps jobs in the UK. They are probably quite committed to find good DevOps.