Technical Business Analyst

- I will need you to lead requirements discovery through workshops and stakeholder interviews, translating business needs into application, system, and process changes that enable consolidation and migration. - You will own current-to-future state analysis, producing process maps, sequence/flow diagrams, integration swim lanes, and standardized workflows (MS Visio or equivalent). - Defining detailed, testable requirements (e.g., user stories, acceptance criteria, BDD) to support solution design, build, test, and deployment for integrations and migrations will be your responsibility. - I expect you to establish and maintain end-to-end traceability from requirements through test scenarios and acceptance criteria, collaborating with business users on test case definition and UAT. - You will partner with Development, Product, and Operations to design high-ROI, pragmatic solutions while identifying opportunities to streamline processes and reduce complexity during consolidation. - Conducting opportunity assessments and validating as-is vs. current practices, rationalizing duplicative processes and systems to support a unified operating model will be key tasks. - Identifying, mitigating, and communicating risks, issues, dependencies, and readiness gaps to Project Managers and stakeholders is essential; ensuring compliance with GDPR and security standards will also be part of your role. - You will plan and support change management to minimize staff and customer impact, including communications, cutover/runbooks, go-live support, and hypercare. - Designing and delivering user training and onboarding for new systems/processes, developing training materials, and facilitating workshops to drive adoption will be required. - Producing high-quality documentation, including BRDs, Process Description Documents (PDD), Solution Design Documents (SDD), integration specifications, data mapping, and operational playbooks will be part of your duties. - You will manage multiple concurrent workstreams, maintaining clear, proactive communication and stakeholder alignment across short, medium, and long-term deliverables.