3289 IT & Software Developer jobs in the UK

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3rd Line Support Engineer

£40,000 - 40,000
RP SEARCH LTD
Mount Pisgah, Hull
£40,000 - 40,000
Company Size icon
Company Size
<50
Company Type icon
Company Type
Startup
Exp Level icon
Exp Level
Senior
Job Type icon
Job Type
Full-Time
Language icon
Language
English
Visa sponsorship icon
Visa sponsorship
No

Requirements

Must:
- A minimum of 5 years experience in an IT support role - At least one year in a Level 3 position - Expert knowledge of Windows operating systems and Microsoft 365 platforms/applications - Highly experienced with Windows server environments (Roles, Active Directory, Group Policy, etc.) - Detailed understanding of common IT hardware and devices, including internal components - Solid understanding of TCP/IP networks and related hardware - Solid understanding of VOIP telephony systems - Solid understanding of file storage, backup, and disaster recovery principles and solutions - Highly experienced with virtualization platforms (Hyper-V, VMware, Proxmox, etc.) - Experience with other operating systems for both desktop and mobile (Linux, MacOS, iOS, Android, etc.) - Familiarity with common business applications (Sage, Google Workspace, Zoom, various printing solutions, etc.) - Keen awareness of key Cyber-Security principles - Extremely strong technical troubleshooting and problem-solving abilities

Technologies

Active Directory
Hyper-V
Microsoft 365
Sage
TCP/IP
VMware

Responsibilities

- Perform advanced troubleshooting and provide resolutions for complex IT issues - Act as the highest point of escalation in the Service Desk team to support our Level 1 and Level 2 engineers - Manage and resolve high-priority incidents, ensuring minimal downtime and disruption - Maintain and administer critical IT systems, including servers, networks, storage solutions, and applications - Participate in IT projects, providing technical expertise for system upgrades, deployments, migrations, and client onboardings - Work as part of a weekly shift rotation, alternating between early shifts and late shifts - Provide escalation assistance to engineers covering our 24/7 emergency support service as part of a weekly on-call rota

Description


We are a growing IT support business, dedicated to providing top-notch customer support. Our team offers a flexible work environment with opportunities for progression. We value ownership and commitment, and we encourage participation in exciting projects that enhance our services. Our shift rotation allows for a balanced work-life dynamic, and we support remote working options. Join us in making a difference in the world of IT support!
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You can find IT Support Engineer salaries in the UK here.

How many IT Support Engineer jobs are in the UK?

Currently, there are 3289 Support openings. Check also: JIRA jobs, Confluence jobs, Linux jobs, ICT jobs - all with salary brackets.

Is the UK a good place for IT Support Engineers?

The UK is one of the best countries to work as a IT Support Engineer. It has a vibrant startup community, growing tech hubs and, most important: lots of interesting jobs for people who work in tech.

Which companies are hiring for IT Support Engineer jobs in the UK?

Collect Solutions Ltd, Arctic Shores, SwapTix, MOD - Defence Digital, FCDO Services, HM Land Registry, Government Communications Headquarters (GCHQ) among others, are currently hiring for Support roles in the UK.

The company with most openings is Experis as they are hiring for 108 different IT Support Engineer jobs in the UK. They are probably quite committed to find good IT Support Engineers.