2777 IT & Software Developer jobs in the UK
Requirements
Must:
- Practical experience in L1/L2 support for data products
- Confidence using ticketing tools and service workflows (ITIL experience is a bonus)
- Practical knowledge of at least some of: Databricks, Azure Service Bus, SnapLogic, Gravitee, data observability tools, and basic SQL for triage
- Clear written and verbal communication, with a focus on first-time fix and customer service
Responsibilities
- Own L1/L2 incident and request management for Power BI datasets, refreshes, gateways, and workspace access
- Monitor Databricks jobs, Azure Service Bus queues, ETL pipelines, and Gravitee API gateways, taking action on alerts and following runbooks
- Fix issues fast, update tickets and communications, and escalate to engineering or vendors when needed
- Prevent recurrence by contributing to problem reviews, documenting known errors, and improving knowledge articles
- Complete standard changes and access requests safely within SLAs
- Produce simple weekly insights on trends, recurring failures, and time to restore, feeding improvements into backlogs
Description
We are the RNLI, an organization dedicated to saving lives at sea for over 200 years. Our lifeboat crews and lifeguards exhibit extraordinary courage, supported by a talented team that makes it all possible. By joining us as a Data Support Analyst, you’ll be part of a vital mission where your expertise directly contributes to the reliability of our data systems. We offer a competitive salary, a pension scheme, flexible working options, and a culture that prioritizes work-life balance, along with generous annual leave and excellent health benefits. This role is primarily based in Poole, with hybrid working opportunities.
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You can find IT Support Engineer salaries in the UK here.
How many IT Support Engineer jobs are in the UK?
Currently, there are 2777 Support openings. Check also: JIRA jobs, Confluence jobs, Linux jobs, ICT jobs - all with salary brackets.
Is the UK a good place for IT Support Engineers?
The UK is one of the best countries to work as a IT Support Engineer. It has a vibrant startup community, growing tech hubs and, most important: lots of interesting jobs for people who work in tech.
Which companies are hiring for IT Support Engineer jobs in the UK?
Bluefruit Software Limited, Mas & Pas Limited, Jangro Ltd, Sellafield Ltd, Interface, Ctrl Alt, magic42 Limited among others, are currently hiring for Support roles in the UK.
The company with most openings is Experis as they are hiring for 95 different IT Support Engineer jobs in the UK. They are probably quite committed to find good IT Support Engineers.
The company with most openings is Experis as they are hiring for 95 different IT Support Engineer jobs in the UK. They are probably quite committed to find good IT Support Engineers.