3177 IT & Software Developer jobs in the UK
Technical Support Engineer
£50,000 - 90,000
RFID Discovery (A Paragon ID Company)
Foxhunter Drive, Milton Keynes
£50,000 - 90,000
Requirements
Must:
- Degree or relevant qualification in Engineering, IT, Computer Science, or a related field (or equivalent practical experience).
- 2 years of experience in technical support is required.
- Experience in hardware diagnostics or software testing preferred.
- Experience installing and upgrading software systems is desirable.
- Familiarity with technical documentation standards and practices.
- Willingness to travel for site visits when required.
- Strong problem-solving skills with a logical and methodical approach.
- Excellent verbal and written communication skills.
- High attention to detail and accuracy.
- Well organized, with the ability to manage multiple tasks effectively.
- Able to work independently or as part of a team.
- Proactive mindset with a strong willingness and appetite to learn.
- Customer-focused approach with professionalism and reliability.
Responsibilities
- Provide first-line technical support, including issue triage, troubleshooting, and resolution.
- Perform hardware diagnostics and fault analysis to identify and resolve technical issues.
- Install, configure, and upgrade software systems as required.
- Conduct software testing to ensure functionality, stability, and performance prior to deployment.
- Write and maintain clear, accurate technical documentation, including user guides and internal procedures.
- Deliver internal training sessions to improve team knowledge of systems and processes.
- Conduct technical site visits, including system installation, configuration, commissioning, and on-site troubleshooting.
- Work closely with the development team to escalate and resolve complex issues.
Description
We are seeking a Technical Support Engineer to deliver high-quality technical support across hardware and software systems, ensuring reliable operation and excellent customer service. Our team is passionate about providing exceptional service and consists of skilled professionals dedicated to problem-solving and collaboration. We offer benefits including company events, a company pension, and the option to work from home. This role is hybrid remote, based in Milton Keynes MK14 6GD.
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You can find IT Support Engineer salaries in the UK here.
How many IT Support Engineer jobs are in the UK?
Currently, there are 3177 Support openings. Check also: JIRA jobs, Confluence jobs, Linux jobs, ICT jobs - all with salary brackets.
Is the UK a good place for IT Support Engineers?
The UK is one of the best countries to work as a IT Support Engineer. It has a vibrant startup community, growing tech hubs and, most important: lots of interesting jobs for people who work in tech.
Which companies are hiring for IT Support Engineer jobs in the UK?
Arctic Shores, Bluefruit Software Limited, Treloar School & College, Leger Shearings Group, TBG Solutions Ltd, Counter Terrorism Policing, Sage among others, are currently hiring for Support roles in the UK.
The company with most openings is Experis as they are hiring for 111 different IT Support Engineer jobs in the UK. They are probably quite committed to find good IT Support Engineers.
The company with most openings is Experis as they are hiring for 111 different IT Support Engineer jobs in the UK. They are probably quite committed to find good IT Support Engineers.