3265 IT & Software Developer jobs in the UK
IT Support Technician
£40,000 - 80,000
REED Specialist Recruitment
Market Street, Downpatrick
£40,000 - 80,000
Requirements
Must:
- 3 years in an MSP or fast-paced IT support environment
- Strong troubleshooting skills across Windows 10/11, M365 (Exchange/SharePoint/Teams), and basic networking (TCP/IP, DNS, DHCP, VLANs)
- Experience with RMM platforms, backup, and endpoint security/EDR
- Solid documentation habits and excellent customer communication skills
- Experience with PowerShell scripting and automation
- Experience with managed Firewalls/Wi-Fi/Switching
Technologies
Aruba
Firewall
Microsoft 365
TCP/IP
VPN
Office 365
Responsibilities
- Triage, troubleshoot, and resolve tickets using RMM/CRM tools, remote sessions, and occasional on-site visits
- Document root causes, remediation steps, and preventive actions
- Support Windows 11, Microsoft 365 apps, Managed EPDR, backups, and managed network hardware
- Manage Exchange Online, SharePoint/OneDrive, Teams, and conditional access/MFA policies
- Perform basic Azure AD administration, identity hygiene, and security hardening
- Troubleshoot issues related to firewall, switching, Wi-Fi, VLANs, VPN, and SD-WAN
- Administer endpoint protection/EPDR, email security, vulnerability remediation, and patching
- Monitor and test backups/BCDR and participate in recovery when needed
- Respond to RMM alerts, automate routine fixes, and propose improvements
- Assist in maintaining asset inventory and lifecycle (warranty, licensing, refresh)
- Provide clear updates to users and stakeholders
- Produce concise technical documentation and knowledge base articles
- Work with Level 1 for mentoring and with Level 3/Projects for complex escalations
- Contribute to standards, templates, and best practices
Description
We are seeking a customer-facing IT Support Technician located in the Saintfield/Downpatrick area to deliver high-quality, proactive, and reactive support to our managed clients. This full-time position offers a competitive salary of £32,000 per annum, mileage reimbursement for onsite client visits, and opportunities for professional development and certifications. You will collaborate closely with our Service Desk, Deployment, and IT Management teams to ensure healthy IT environments.
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You can find IT Support Engineer salaries in the UK here.
How many IT Support Engineer jobs are in the UK?
Currently, there are 3265 Support openings. Check also: JIRA jobs, Confluence jobs, Linux jobs, ICT jobs - all with salary brackets.
Is the UK a good place for IT Support Engineers?
The UK is one of the best countries to work as a IT Support Engineer. It has a vibrant startup community, growing tech hubs and, most important: lots of interesting jobs for people who work in tech.
Which companies are hiring for IT Support Engineer jobs in the UK?
SwapTix, Arctic Shores, HM Land Registry, Companies House, FCDO Services, Counter Terrorism Policing, Barony Universal Products Plc among others, are currently hiring for Support roles in the UK.
The company with most openings is Experis as they are hiring for 105 different IT Support Engineer jobs in the UK. They are probably quite committed to find good IT Support Engineers.
The company with most openings is Experis as they are hiring for 105 different IT Support Engineer jobs in the UK. They are probably quite committed to find good IT Support Engineers.