2273 IT & Software Developer jobs in the UK
Application Support Engineer
£55,000 - 55,000
REED Specialist Recruitment
Great Victoria Street 14-18, Craigavon
£55,000 - 55,000
Requirements
Must:
We are looking for candidates who have the following qualifications:
- A Bachelor's degree in Computer Science, Information Systems, or equivalent experience.
- At least 5 years of experience in application support or ownership roles within an operational business environment.
- Strong SQL skills (T-SQL preferred) with experience supporting SQL-backed applications such as TMS/ERP systems.
- Experience in supporting and integrating business applications, including APIs, EDI, flat files, XML, and JSON.
- Proven experience in vendor management, resolving issues effectively, and coordinating updates/releases.
- Excellent stakeholder engagement and communication skills, with the ability to translate business problems into application changes.
- Strong documentation skills, including the ability to create SOPs, support runbooks, training materials, and change records.
Responsibilities
In this role, you will:
- Act as the technical owner for our core business applications, providing Level 3 application support across transport, warehouse, and fleet systems.
- Maintain system integrations through REST/SOAP APIs, EDI (XML/JSON) schemas, and flat file interfaces (SFTP/AS2).
- Manage application updates, patches, and new releases in coordination with vendors and internal teams.
- Oversee the change request process for applications, manage User Acceptance Testing (UAT), and ensure effective communication of changes to users.
- Utilize your strong SQL skills to support and troubleshoot applications, investigate performance issues, and align changes with reporting and analytics requirements.
- Support application integrations and maintain technical and process documentation for all integrations.
- Create and maintain standard operating procedures (SOPs), user guides, and support runbooks for all key applications.
- Identify under-utilized modules within applications and work with departments to simplify and standardize processes.
Description
We are excited to partner with a distinguished logistics organization as we continue to grow and expand. As a Senior Application Support Engineer, you will have direct ownership of our business-critical applications, playing a crucial role in our operations. You will also gain exposure to large-scale digital transformation and BI/Lakehouse projects, offering you exceptional professional development and training opportunities. We provide a competitive salary and comprehensive company benefits. If you are interested in this role, we encourage you to submit your CV and cover letter detailing your relevant experience and motivations.
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You can find IT Support Engineer salaries in the UK here.
How many IT Support Engineer jobs are in the UK?
Currently, there are 2273 Support openings. Check also: JIRA jobs, Confluence jobs, Linux jobs, ICT jobs - all with salary brackets.
Is the UK a good place for IT Support Engineers?
The UK is one of the best countries to work as a IT Support Engineer. It has a vibrant startup community, growing tech hubs and, most important: lots of interesting jobs for people who work in tech.
Which companies are hiring for IT Support Engineer jobs in the UK?
xn global systems ltd, Kirintec Limited, Blackbird Corporate Ltd, Novem Ltd, L A Comms Ltd, MastarRec, Ripe Now Ltd among others, are currently hiring for Support roles in the UK.
The company with most openings is Experis as they are hiring for 86 different IT Support Engineer jobs in the UK. They are probably quite committed to find good IT Support Engineers.
The company with most openings is Experis as they are hiring for 86 different IT Support Engineer jobs in the UK. They are probably quite committed to find good IT Support Engineers.