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Manufacturing IT Support Engineer
£78,000 - 130,000
Queen Square Recruitment Limited
Queen Square 17-21, Bristol
£78,000 - 130,000
Requirements
Must:
- Strong knowledge of Manufacturing IT/OT environments
- Experience supporting shopfloor systems and devices
- Familiarity with ServiceNow and ITIL processes
- Hands-on experience with industrial endpoints (Printers, Scanners, MRTs)
- Excellent stakeholder communication and problem-solving abilities
- Ability to work on a rotating shift model and be on-call as needed (no visa sponsorship or remote flexibility)
Responsibilities
- Monitor and resolve shopfloor IT/OT incidents (ServiceNow preferred)
- Act as the first point of contact for functional and technical issues
- Coordinate triage and resolution across multiple technical teams
- Maintain SLA targets and ensure high-quality service delivery
- Collaborate with SMEs and cross-functional stakeholders
- Communicate with vendors, OEMs, and business users
- Support endpoint devices (barcode printers/scanners, MRTs, smart devices)
- Follow standard ITSM processes: Incident, Change, Problem, Capacity
- Participate in knowledge transition and shift handovers
Description
We offer the opportunity to join a high-impact team supporting critical manufacturing applications at one of the world’s leading aerospace manufacturers. This role places you on the shopfloor frontline, supporting production systems and ensuring operational continuity for industrial-grade IT and OT systems. It's a hands-on role within a high-tech manufacturing environment, perfect for professionals with a passion for automation, industrial IT, and real-time production systems. This position is a 6-month contract and is fully onsite at either Broughton or Filton. The rate is between £360 and £380 per day (Inside IR35), and you must possess a UK passport. The working pattern is Monday to Friday with on-call support as needed.
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You can find IT Support Engineer salaries in the UK here.
How many IT Support Engineer jobs are in the UK?
Currently, there are 826 Support openings. Check also: JIRA jobs, Confluence jobs, Linux jobs, ICT jobs - all with salary brackets.
Is the UK a good place for IT Support Engineers?
The UK is one of the best countries to work as a IT Support Engineer. It has a vibrant startup community, growing tech hubs and, most important: lots of interesting jobs for people who work in tech.
Which companies are hiring for IT Support Engineer jobs in the UK?
Serac Group, Australian Health Professionals, AWE, Lifeplus Europe, Ecotricity Group Limited, MHR INTERNATIONAL UK LIMITED, Donard Recruitment among others, are currently hiring for Support roles in the UK.
The company with most openings is LA International Computer Consultants Ltd as they are hiring for 32 different IT Support Engineer jobs in the UK. They are probably quite committed to find good IT Support Engineers.
The company with most openings is LA International Computer Consultants Ltd as they are hiring for 32 different IT Support Engineer jobs in the UK. They are probably quite committed to find good IT Support Engineers.