4592 IT & Software Developer jobs in the UK

Quality Personnel Services Limited jobs

IT Helpdesk Support

£34,000 - 74,000
Quality Personnel Services Limited
Capital Drive 6-12, Milton Keynes
£34,000 - 74,000
Company Size icon
Company Size
<50
Company Type icon
Company Type
Services
Exp Level icon
Exp Level
Regular
Job Type icon
Job Type
Full-Time
Language icon
Language
English
Visa sponsorship icon
Visa sponsorship
No

Requirements

Must:
- Excellent communication and note-taking skills - Strong technical knowledge and ability to ask the right questions to diagnose issues - Great accuracy, patience, and methodical approach - Excellent team player with the ability to remain calm under pressure - Methodical and accurate in gathering facts and evidence to make conclusions

Technologies

Responsibilities

- Provide customer service-driven helpdesk support to users - Communicate effectively with users of varying abilities - Diagnose technical issues and gather relevant information - Maintain accurate records of user interactions and resolutions - Work varied shifts as part of a five-day rota across seven days

Description


We are Quality Personnel, dedicated to connecting talented individuals with our clients. We are currently seeking a professional, customer service-driven helpdesk support agent for a summer project from April 20th to July 31st. Our team is known for its excellent support services, and we take pride in being rated among the top employment agencies in Milton Keynes for six consecutive years. This role involves flexibility with a varied shift pattern, including weekends, and requires a calming, patient demeanor to assist remote users effectively.
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You can find IT Support Engineer salaries in the UK here.

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