4596 IT & Software Developer jobs in the UK
Requirements
Must:
- Interest in IT and customer service.
- Experience using Windows devices is desirable.
- Driving licence and own vehicle due to location of the office.
- 3 GCSEs (or equivalent) at grades 4+ (A-C) in any subject.
- GCSE Maths and English (or equivalents) at grades 3+ (D or above).
- Prospective apprentices must not hold an existing qualification at the same or higher level as this apprenticeship is in a similar subject.
Responsibilities
- Provide first-line IT support to council staff via phone, email, and in person.
- Log, track, and resolve incidents and service requests using IT service management tools.
- Escalate unresolved issues to appropriate teams while maintaining ownership and communication.
- Assist with hardware and software installations, configurations, and troubleshooting.
- Maintain accurate records of IT assets and service activities.
- Contribute to the creation of user guides and knowledge base articles.
- Participate in team meetings, training sessions, and service improvement initiatives.
- Support the procurement and disposal of IT equipment in line with council policies.
Description
Richmond and Wandsworth Councils work together through the Better Services Partnership, delivering vital services to our communities with a commitment to innovation and collaboration. We are looking for an enthusiastic and motivated IT Support Services Apprentice to join our IT team. This exciting opportunity allows you to gain hands-on experience in three core IT support areas: the IT Service Desk, Deskside Support, and the Second Line Technical Team. You will benefit from a structured 16-month apprenticeship program, competitive salary aligned with the London Living Wage, and opportunities for permanent employment upon completion.
Something wrong or incorrect with this job? Tell us in the chat 💬 on the right ➡️
You can find IT Support Engineer salaries in the UK here.
How many IT Support Engineer jobs are in the UK?
Currently, there are 4596 Support openings. Check also: JIRA jobs, Confluence jobs, Linux jobs, ICT jobs - all with salary brackets.
Is the UK a good place for IT Support Engineers?
The UK is one of the best countries to work as a IT Support Engineer. It has a vibrant startup community, growing tech hubs and, most important: lots of interesting jobs for people who work in tech.
Which companies are hiring for IT Support Engineer jobs in the UK?
SwapTix, Collect Solutions Ltd, Arctic Shores, Roke Manor Research Limited, Government Communications Headquarters (GCHQ), Metropolitan Police, NFU Mutual among others, are currently hiring for Support roles in the UK.
The company with most openings is Experis as they are hiring for 106 different IT Support Engineer jobs in the UK. They are probably quite committed to find good IT Support Engineers.
The company with most openings is Experis as they are hiring for 106 different IT Support Engineer jobs in the UK. They are probably quite committed to find good IT Support Engineers.