4335 IT & Software Developer jobs in the UK
Requirements
Must:
- 3 GCSEs (or equivalent) at grades 4+ (A-C) in any subject
- GCSE Maths and English (or equivalents) at grades 3+ (D or above)
- Service desk experience (although not essential)
- High level of customer service and interpersonal skills
- Experience of working to tight deadlines
- Knowledge of Windows operating systems (10, 11)
- Familiarity with Office and Office 365
- Experience with Google apps and AV equipment
- Prospective apprentices must not hold an existing qualification at the same or higher level as this apprenticeship
Responsibilities
- Resolve assigned IT helpdesk calls
- Assist with all channels of communication into the helpdesk (phone, email, web portal)
- Ensure accurate, up-to-date information is maintained on all support tickets
- Inform customers on progress of their requests at regular intervals
- Provide cover for the helpdesk between the hours of 7.30am to 5pm
- Attend relevant meetings as required
- Build a good rapport with all helpdesk customers
- Perform hands-on fixes at desktop level, including installing and upgrading software, installing hardware, and configuring systems and applications
- Apply diagnostic utilities to aid in troubleshooting
Description
At Greater Manchester Academies Trust (GMAT), we provide nursery, primary, and secondary education in North Manchester through our academies. As an IT Helpdesk Technician Apprentice, you will ensure that proper computer operations are maintained for our end users. We offer an environment conducive to professional growth, with a range of benefits including wellbeing sessions, flexible holidays, and CPD opportunities. Join us in making a difference in education while advancing your career in IT.
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You can find IT Support Engineer salaries in the UK here.
How many IT Support Engineer jobs are in the UK?
Currently, there are 4335 Support openings. Check also: JIRA jobs, Confluence jobs, Linux jobs, ICT jobs - all with salary brackets.
Is the UK a good place for IT Support Engineers?
The UK is one of the best countries to work as a IT Support Engineer. It has a vibrant startup community, growing tech hubs and, most important: lots of interesting jobs for people who work in tech.
Which companies are hiring for IT Support Engineer jobs in the UK?
Collect Solutions Ltd, Arctic Shores, SwapTix, MOD - Defence Digital, MandM, TBG Solutions Ltd, HM Land Registry among others, are currently hiring for Support roles in the UK.
The company with most openings is Experis as they are hiring for 101 different IT Support Engineer jobs in the UK. They are probably quite committed to find good IT Support Engineers.
The company with most openings is Experis as they are hiring for 101 different IT Support Engineer jobs in the UK. They are probably quite committed to find good IT Support Engineers.