2328 IT & Software Developer jobs in the UK
2nd Line Helpdesk Support
£30,000 - 30,000
Prodigy IT Solutions
Sunrise Business Park 27c, Remote + Remote (UK)
£30,000 - 30,000
Requirements
Must:
We are seeking an individual with excellent customer service skills and ideally experience in the following areas and technologies:
- Supporting small to medium-sized businesses
- Windows Server environments (2016, 2019, 2022, 2025)
- Hyper-V
- SQL
- Hosted/Cloud emails, backups, desktop solutions, Microsoft Azure, Amazon AWS
- MS Hosted Exchange / Office 365 / MS Teams / Intune / Azure AD / AIP / Co-Pilot / MFA / Conditional access policies
- Terminal Services / Remote Desktop Services / Clusters
- LAN / TCPIP / DHCP / DNS / Firewalls / VPNs / Wi-Fi / WatchGuard / Unifi
- Fibre / EFM / Leased Lines
- Solarwinds Remote Management Tools
- Advanced Threat Protection
- Windows 10/11 / Apple & MS Office suite
- General software, Sage Accounts, Anti-Virus, Backup tools, etc.
- A good understanding of Cyber Essentials Policies & Procedures
Responsibilities
In this full-time role, you’ll have the flexibility to work from home while focusing on delivering outstanding support to our clients. This position is dynamic, often fast-paced, and involves addressing a variety of technical issues. You will have a robust support network, allowing for effective escalation of issues. By being assigned specific clients, you will have the opportunity to build lasting relationships and understand their businesses thoroughly. We encourage taking a non-jargon approach to communication since many of our clients may not be technically savvy. Our goal is to exceed client expectations in all interactions. Additionally, you will be expected to attend the office once a month whenever logistically possible, to foster connections with colleagues and stay aligned with our company culture.
Description
At Prodigy IT Solutions, we pride ourselves on being more than just an IT service provider; we are a customer service business dedicated to our clients. We are honored to be recognized as a best place to work, understanding that our employees are central to our success. We offer a rewarding and satisfying work environment, ensuring our team feels appreciated and valued. Benefits include working from home, 24 days of holiday (plus bank holidays), a company-paid home broadband connection, professional development through MS training and soft skills training, and a quarterly staff outing. We look forward to welcoming someone who thrives under pressure and can help keep our clients' businesses operational and productive. The pay for this role is up to £30,000 per year with a schedule from Monday to Friday.
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You can find IT Support Engineer salaries in the UK here.
How many IT Support Engineer jobs are in the UK?
Currently, there are 2328 Support openings. Check also: JIRA jobs, Confluence jobs, Linux jobs, ICT jobs - all with salary brackets.
Is the UK a good place for IT Support Engineers?
The UK is one of the best countries to work as a IT Support Engineer. It has a vibrant startup community, growing tech hubs and, most important: lots of interesting jobs for people who work in tech.
Which companies are hiring for IT Support Engineer jobs in the UK?
Kirintec Limited, Oakford Technology, Together, Nexus Vehicle Rental, Novem Ltd, MastarRec, L A Comms Ltd among others, are currently hiring for Support roles in the UK.
The company with most openings is Experis as they are hiring for 88 different IT Support Engineer jobs in the UK. They are probably quite committed to find good IT Support Engineers.
The company with most openings is Experis as they are hiring for 88 different IT Support Engineer jobs in the UK. They are probably quite committed to find good IT Support Engineers.