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2nd Line Support Analyst
28,000 - 28,000 GBP
Proactive Appointments Limited
St Nicholas Church Street, Warwick
28,000 - 28,000 GBP
Requirements
Must:
- Strong experience in the IT industry, preferably with experience in the Financial/MSP sector.
- Proficiency in troubleshooting desktop issues such as printers, network issues, and user profiles, along with Microsoft applications.
- Familiarity with anti-virus software including Windows Defender, Sophos, Trend, and Symantec.
- Experience with Windows Server (2008/2012/2016) and Active Directory.
- Good understanding of Exchange (2010/2013/2016) and Office 365/Azure.
- Excellent written and verbal communication skills, with the ability to explain technical issues to non-technical staff at all levels of an organization.
- Highly capable problem-solving abilities.
Responsibilities
As a 2nd Line Support Analyst, I will expect you to provide efficient technical support to our clients, troubleshooting various desktop and network issues. You will be responsible for maintaining and supporting systems, addressing user queries, and ensuring a high level of service delivery. Your role will involve collaborating with other IT teams and communicating complex technical information in an understandable manner to support staff across the organization.
Description
This is a hybrid role, requiring you to be on-site in Warwick for 3-4 days per week. We offer a competitive salary along with an excellent benefits package that includes annual leave, pension, hybrid working options, private medical insurance, income protection, life assurance, and continuous training and career development. Due to the volume of applications we receive, we may not be able to respond to all applications; only those candidates deemed suitable for an interview will be contacted. We are committed to protecting your personal data as detailed in our Privacy Notice, which is available on our website.
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You can find Support Engineer salaries in the UK here.
How many Support Engineer jobs are in the UK?
Currently, there are 992 Support openings. Check also: JIRA jobs, Confluence jobs, Linux jobs, ICT jobs - all with salary brackets.
Is the UK a good place for Support Engineers?
The UK is one of the best countries to work as a Support Engineer. It has a vibrant startup community, growing tech hubs and, most important: lots of interesting jobs for people who work in tech.
Which companies are hiring for Support Engineer jobs in the UK?
BAE Systems, Computershare, DWP Digital, Reedsy, Unisys, LDMS, Cencora among others, are currently hiring for Support roles in the UK.
The company with most openings is Proactive Appointments Limited as they are hiring for 26 different Support Engineer jobs in the UK. They are probably quite committed to find good Support Engineers.
The company with most openings is Proactive Appointments Limited as they are hiring for 26 different Support Engineer jobs in the UK. They are probably quite committed to find good Support Engineers.