2828 IT & Software Developer jobs in the UK
Service Desk Analyst - IT Support Specialist
£30,000 - 52,000
Pro-Connexions
Cypress Avenue, Manchester
£30,000 - 52,000
Requirements
Must:
- Experience in team leadership, line support, or acting team lead responsibilities
- Proficient with Microsoft Windows 10 / 11
- Skilled in Microsoft Office 365 troubleshooting
- Knowledge of Active Directory and Group Policy
- Familiarity with SCCM / Intune
- Experience with DFS folder permissions in SharePoint
- Networking triaging experience
- Strong coaching and mentoring skills
- Excellent stakeholder communication and relationship-building skills
- Confidence in conflict resolution, prioritization, and decision making
- Strong, logical troubleshooting and diagnostic ability
- Professional, approachable, and supportive manner
- Growth mindset, resilience, and emotional intelligence
- Experience contributing to Knowledge Banks (KBs), process improvement, and setting best-practice standards is desirable
Responsibilities
- Provide high-quality end-user support
- Take responsibility for day-to-day team leadership
- Share knowledge with team members
- Support and motivate the Service Desk team
- Play a key role in onboarding and training Service Desk analysts
- Help create a collaborative, high-performing environment
- Provide performance support, guidance, and feedback
Description
We are a company based in Manchester (M16) that values empathy, collaboration, and accountability. We offer competitive salaries ranging from £30,000 to £32,000, skill development opportunities, and a clear pathway for career progression. Our hybrid working model promotes a healthy work-life balance while allowing you to lead, influence, and develop people in your role as a Senior Service Desk Analyst / Service Desk Specialist / IT Support Engineer.
Something wrong or incorrect with this job? Tell us in the chat 💬 on the right ➡️
You can find IT Support Engineer salaries in the UK here.
How many IT Support Engineer jobs are in the UK?
Currently, there are 2828 Support openings. Check also: JIRA jobs, Confluence jobs, Linux jobs, ICT jobs - all with salary brackets.
Is the UK a good place for IT Support Engineers?
The UK is one of the best countries to work as a IT Support Engineer. It has a vibrant startup community, growing tech hubs and, most important: lots of interesting jobs for people who work in tech.
Which companies are hiring for IT Support Engineer jobs in the UK?
Mas & Pas Limited, Bluefruit Software Limited, Lloyds Banking Group, Pense Ltd, FCDO Services, COMPANIES HOUSE, Accenture among others, are currently hiring for Support roles in the UK.
The company with most openings is Experis as they are hiring for 103 different IT Support Engineer jobs in the UK. They are probably quite committed to find good IT Support Engineers.
The company with most openings is Experis as they are hiring for 103 different IT Support Engineer jobs in the UK. They are probably quite committed to find good IT Support Engineers.