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IT Support Specialist
£26,000 - 30,000
Prime Appointments
Edinburgh Way, Harlow
£26,000 - 30,000
Requirements
Must:
- 1-3 years in a technical support role.
- Experience in Microsoft 365 Administration, Microsoft Exchange Online, and Microsoft Office applications.
- Strong knowledge of Windows and macOS operating systems.
- Familiarity with Active Directory and basic networking (TCP/IP, DNS, DHCP).
- Excellent customer service skills.
- Strong troubleshooting, problem-solving, and communication skills.
- Understanding and awareness of Cyber Security best practices.
- Ability to work independently and manage multiple tasks simultaneously.
- Must be able to drive and within an easy commutable distance due to on-call duties.
Responsibilities
- Act as first-line IT support, responding to Helpdesk tickets promptly.
- Prioritize and escalate complex issues as needed.
- Resolve issues with Windows/macOS, networks, and business applications.
- Provide support for desktops, laptops, mobile devices, printers, and other peripherals.
- Handle onboarding/offboarding, including hardware setup and account permissions.
- Support Mitel Contact Centre, VoIP systems, and warehouse/dispatch operations.
- Maintain and troubleshoot printers, Wi-Fi, and barcode scanners.
- Install, configure, and maintain software and hardware.
- Apply security patches and monitor cybersecurity systems.
- Support Microsoft 365 and maintain IT asset inventory.
- Document technical issues and ensure compliance with IT policies.
Description
We are seeking an IT Support Specialist to join our team in the Harlow area. This is a full-time permanent position, working Monday to Friday from 8:30 AM to 5:00 PM, with a salary range of £26,000 to £30,000 per annum, depending on experience. If you feel that you meet the above criteria and would like to be considered for this position, please apply with your CV.
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You can find IT Support Engineer salaries in the UK here.
How many IT Support Engineer jobs are in the UK?
Currently, there are 2232 Support openings. Check also: JIRA jobs, Confluence jobs, Linux jobs, ICT jobs - all with salary brackets.
Is the UK a good place for IT Support Engineers?
The UK is one of the best countries to work as a IT Support Engineer. It has a vibrant startup community, growing tech hubs and, most important: lots of interesting jobs for people who work in tech.
Which companies are hiring for IT Support Engineer jobs in the UK?
Core-Asset Consulting, ApplianSys, u-blox, Serac Group, Mas & Pas Limited, BAE Systems, FCDO Services among others, are currently hiring for Support roles in the UK.
The company with most openings is Ascendion as they are hiring for 59 different IT Support Engineer jobs in the UK. They are probably quite committed to find good IT Support Engineers.
The company with most openings is Ascendion as they are hiring for 59 different IT Support Engineer jobs in the UK. They are probably quite committed to find good IT Support Engineers.