2834 IT & Software Developer jobs in the UK
Junior IT Support Technician
£24,500 - 24,500
Prestige Recruitment Specialists
Hurley Close 12, Brandesburton
£24,500 - 24,500
Requirements
Must:
- Excellent interpersonal and communication skills with a strong customer service focus
- A hands-on, flexible, and proactive attitude with a willingness to learn
- Strong problem-solving skills and a methodical approach to issue diagnosis
- The ability to work well independently and as part of a team
- Strong organisational and time management skills
- Good working knowledge of Microsoft Windows (client devices)
- Understanding of Microsoft Exchange and Active Directory (Users and Computers)
- Experience supporting mobile devices and applications across Microsoft, Apple, and Android platforms (desirable)
- A full UK driving licence and access to your own transport
- 1-3 years experience in a customer-facing support role, ideally within a technology environment
- A people-oriented approach with the ability to build strong working relationships
Responsibilities
- Acting as the first point of contact for all IT-related issues prior to escalation
- Providing support to users in person, over the phone, and via chat or email
- Capturing, recording, and resolving technical issues in a timely and professional manner
- Maintaining accurate records of issues, actions taken, and resolutions
- Taking ownership of user issues and seeing them through to completion where possible
- Adhering to agreed Service Level Agreements (SLAs)
- Maintaining the IT asset database, ensuring accurate records, cost control, and asset availability
- Supporting flexibility with varying day-shift patterns
- Assisting with and contributing to strategic IT projects as directed by the Service Desk Manager
- Identifying and reporting recurring issues or trends to support continuous improvement
- Completing additional ad hoc tasks as required
Description
We are a well-established and forward-thinking organisation located in East Riding of Yorkshire, offering a salary of £24,500. As part of our IT team, the Junior IT Support Technician will have the opportunity to make an immediate impact while developing technical skills in a structured, ITIL-aligned service desk environment. We pride ourselves on our supportive IT team and provide exposure to a broad range of technologies, ensuring opportunities for both personal and professional growth.
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You can find IT Support Engineer salaries in the UK here.
How many IT Support Engineer jobs are in the UK?
Currently, there are 2834 Support openings. Check also: JIRA jobs, Confluence jobs, Linux jobs, ICT jobs - all with salary brackets.
Is the UK a good place for IT Support Engineers?
The UK is one of the best countries to work as a IT Support Engineer. It has a vibrant startup community, growing tech hubs and, most important: lots of interesting jobs for people who work in tech.
Which companies are hiring for IT Support Engineer jobs in the UK?
The Scouts Association, Mas & Pas Limited, KubeNet, Independent Office for Police Conduct, Companies House, Ctrl Alt, Scottish Prison Service among others, are currently hiring for Support roles in the UK.
The company with most openings is Experis as they are hiring for 93 different IT Support Engineer jobs in the UK. They are probably quite committed to find good IT Support Engineers.
The company with most openings is Experis as they are hiring for 93 different IT Support Engineer jobs in the UK. They are probably quite committed to find good IT Support Engineers.