2142 IT & Software Developer jobs in the UK
Requirements
Must:
- Bachelor’s degree in IT, Computer Science, or related field, with ITIL certification (preferred)
- Experience supporting MS SQL databases and C# .NET applications
- Proven background in application support, troubleshooting, and resolving complex technical issues
- Strong understanding of SQL/MySQL databases, web technologies (HTML, CSS, JavaScript), and support/ticketing tools
- Excellent analytical, problem-solving, communication, and interpersonal skills
- Customer-focused mindset with the ability to work effectively in fast-paced, independent, and collaborative environments
- Knowledge of IT security principles and willingness to work outside core hours when required
Responsibilities
- Provide prompt and effective technical support via email, phone, and ticketing systems
- Investigate and diagnose issues, identify root causes, and deliver timely solutions to minimise downtime
- Maintain a strong understanding of the organisation’s software applications, including functionality, architecture, and integrations
- Communicate technical information clearly to both technical and non-technical audiences
- Keep users and stakeholders informed throughout the resolution process and maintain accurate support documentation
- Offer expert advice on emerging trends affecting service delivery
- Collaborate with development teams to escalate and prioritise bugs, feature requests, and product enhancements
- Identify opportunities to improve support processes, tools, and systems
- Review recurring issues and implement long-term fixes to prevent repeat problems
- Respond to user support requests, troubleshoot technical issues, and contribute to high customer satisfaction
- Provide training and guidance to help clients use the software effectively and maximise value
- Ensure compliance with data security and organisational standards
Description
We are a technology-driven SaaS company based in Egham, Surrey, offering a hybrid working model with 2 days in the office and 3 days from home. We are looking for an Application Support Engineer to join our strong team on a permanent basis. In return, the successful candidate can expect a salary of up to £35,000 plus benefits, and the opportunity to work on innovative software in a company regularly voted as a great place to work.
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You can find IT Support Engineer salaries in the UK here.
How many IT Support Engineer jobs are in the UK?
Currently, there are 2142 Support openings. Check also: JIRA jobs, Confluence jobs, Linux jobs, ICT jobs - all with salary brackets.
Is the UK a good place for IT Support Engineers?
The UK is one of the best countries to work as a IT Support Engineer. It has a vibrant startup community, growing tech hubs and, most important: lots of interesting jobs for people who work in tech.
Which companies are hiring for IT Support Engineer jobs in the UK?
Bluefruit Software Limited, Mas & Pas Limited, Phoenix Group, FCDO Services, Access4, Department for Work and Pensions (DWP), ITI Group among others, are currently hiring for Support roles in the UK.
The company with most openings is Experis as they are hiring for 96 different IT Support Engineer jobs in the UK. They are probably quite committed to find good IT Support Engineers.
The company with most openings is Experis as they are hiring for 96 different IT Support Engineer jobs in the UK. They are probably quite committed to find good IT Support Engineers.