3453 IT & Software Developer jobs in the UK
3rd Line Support Engineer
£15,000 - 20,000
The Barbican 3-5 The Barbican, Plymouth
£15,000 - 20,000
Requirements
Must:
- Experience configuring Web Proxy and Web Filtering systems (Netskope experience is a plus!)
- Proficiency in troubleshooting Web Proxy policies with relevant debugging tools
- A track record of contributing to 3rd line service requests and incident resolution
- Proven ability to tackle difficult technical problems in a professional office environment (desirable but not essential)
- Familiarity with endpoint management technologies such as SCCM, Intune, Autopilot, and MDT (desirable but not essential)
- Extensive knowledge of Windows 10 and Windows 11 operating systems (desirable but not essential)
- Experience with virtualization technologies like VMware and Hyper-V (desirable but not essential)
- Understanding of networking fundamentals (TCP/IP, DNS, DHCP, LAN/VLAN/WAN) (desirable but not essential)
- Programming skills in PowerShell, Batch, or VBScript (desirable but not essential)
Responsibilities
- Collaborate closely with the User Operations team, Service Desk, and Field User team to resolve escalated and complex technical issues
- Assist in large-scale projects that significantly impact both customers and staff
- Work hand-in-hand with IT and Business departments to ensure that products and applications are fit for purpose
- Maintain clear and accurate documentation of systems and related business procedures
- Design training materials and deliver training to customers and staff, promoting best practices for technical products and applications
- Ensure compliance with Health and Safety requirements, including fire and emergency precautions
Description
We are Pontoon, an employment consultancy passionate about improving everyones chance of being part of the workplace. Our client, a leading player in the utilities sector, is seeking a dynamic 3rd Line Support Engineer for a temporary contract of 6 months with options for extension. This role is fully remote, and we offer a competitive rate of £500 per day. Join our enthusiastic team that values collaboration and innovation, where your contributions will make a real difference in a fast-paced environment.
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You can find IT Support Engineer salaries in the UK here.
How many IT Support Engineer jobs are in the UK?
Currently, there are 3453 Support openings. Check also: JIRA jobs, Confluence jobs, Linux jobs, ICT jobs - all with salary brackets.
Is the UK a good place for IT Support Engineers?
The UK is one of the best countries to work as a IT Support Engineer. It has a vibrant startup community, growing tech hubs and, most important: lots of interesting jobs for people who work in tech.
Which companies are hiring for IT Support Engineer jobs in the UK?
City of Lincoln Council, Bluefruit Software Limited, Openda Ltd, The Scouts Association, Accenture, DWP Digital, Together among others, are currently hiring for Support roles in the UK.
The company with most openings is Experis as they are hiring for 103 different IT Support Engineer jobs in the UK. They are probably quite committed to find good IT Support Engineers.
The company with most openings is Experis as they are hiring for 103 different IT Support Engineer jobs in the UK. They are probably quite committed to find good IT Support Engineers.