2684 IT & Software Developer jobs in the UK
Requirements
Must:
- You must be a UK resident and reside within a 1-hour commute from our Cambridge office.
- A minimum of 3 years experience in IT support, ideally in a 2nd or 3rd Line role.
- A full UK Driving License.
- Ability to qualify for DBS (Disclosure and Barring Service) Certification; we will cover the costs for this certification.
- Strong knowledge of Microsoft 365, Windows 10/11, and Active Directory.
- Proficient in troubleshooting and resolving desktop, network, and application issues.
- Familiarity with ticketing systems (e.g., ServiceNow, Freshdesk, Zendesk).
- Excellent problem-solving skills and a logical mindset.
- Strong communication skills, with the ability to explain technical concepts to non-technical users. Fluency in spoken and written English is essential as we work in educational settings.
- A passion for learning and professional growth.
Technologies
Active Directory
Microsoft 365
Office 365
Zendesk
Responsibilities
- You will provide 2nd Line support for Microsoft 365, Windows, and desktop-related issues.
- Effectively troubleshoot hardware, software, and network problems remotely.
- Manage and resolve escalated support tickets while ensuring customer satisfaction.
- Assist in onboarding new users, including setting up accounts and devices.
- Provide support for Office 365 applications, including Teams, SharePoint, and Exchange.
- Maintain and update IT documentation.
- Collaborate with senior engineers and IT managers on infrastructure improvements.
- Deliver exceptional customer service, keeping non-technical users confident and informed.
- Perform site visits to our customer locations; we maintain a great balance between time in the office and visits to customers.
Description
As a Senior IT Support Engineer, you will be the go-to expert for resolving technical issues, ensuring our customers remain productive and stress-free. Your expertise in Microsoft 365, Windows, and desktop support will be vital for keeping our systems running smoothly. We offer a great work environment, a supportive team, competitive salary, 31 days of annual leave (including 8 bank and public holidays), a Holiday Loyalty Scheme with additional holiday entitlement, a private medical plan, and a company pension scheme. We are committed to investing in your career growth with a Personal Development Plan, including a Technical Mastery Programme focused on training, certifications, and mentorship. At our company, we emphasize equal opportunities and merit-based assessments for all candidates.
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You can find IT Specialist salaries in the UK here.
How many IT Specialist jobs are in the UK?
Currently, there are 2684 IT openings.
Is the UK a good place for IT Specialists?
The UK is one of the best countries to work as a IT Specialist. It has a vibrant startup community, growing tech hubs and, most important: lots of interesting jobs for people who work in tech.
Which companies are hiring for IT Specialist jobs in the UK?
Origin, Direct Online Services, Commsworld, Street Group, RDC Aviation, Ever Nimble, ProCheckUp Limited among others, are currently hiring for IT roles in the UK.
The company with most openings is Hays Technology as they are hiring for 60 different IT Specialist jobs in the UK. They are probably quite committed to find good IT Specialists.
The company with most openings is Hays Technology as they are hiring for 60 different IT Specialist jobs in the UK. They are probably quite committed to find good IT Specialists.