2292 IT & Software Developer jobs in the UK

Planet Recruitment jobs

3rd Line Engineer - Abingdon

£38,000 - 44,000
Planet Recruitment
Park Drive, Abingdon
£38,000 - 44,000
Company Size icon
Company Size
<50
Company Type icon
Company Type
Services
Exp Level icon
Exp Level
Senior
Job Type icon
Job Type
Full-Time
Language icon
Language
English
Visa sponsorship icon
Visa sponsorship
No

Requirements

Must:
- Experience with Microsoft Azure (Virtual Servers, Backup & Disaster Recovery, Networking, AVD, Hybrid deployments) - Experience with current generation security technologies and services (AV, firewalls, CA policies, RBAC, managed threat response, identity threat, mail & web filter systems) - Experience working with Backup & Disaster Recovery processes - Experience with internal networking infrastructure and management (DHCP, DNS, NPS/RADIUS, managed/unmanaged switches, firewalls, wireless, VPN technologies) - Experience with cloud led identity/management/policy systems (Intune, Entra, ABM) - Experience with physical and hybrid hypervisor technologies (VMWare, Hyper-V) - Experience with Microsoft Server OS (management, maintenance, administrative tooling and deployment) - Excellent knowledge of scripting and RPA automations - Excellent communication skills - Excellent troubleshooting and problem resolution skills - Excellent client service - Strive to continuous improvement - Able to work independently under pressure - Minimum of 4 years IT experience in a corporate or services environment - Driving license and own transport essential Desirable: - Experience or certification in technologies such as Watchguard, FortiGate, Sophos, Smoothwall firewalls - Sophos Anti-Virus - HPE/Aruba, Cisco, Dell, Unifi switching - VMWare ESXI & Microsoft Hyper-V - Microsoft Azure - Apple Business Manager - Google Workspace - Ubiquiti, Meraki wireless - Mimecast, Barracuda mail filtering - Veeam, Datto, Acronis, Barracuda backup & disaster recovery

Technologies

Aruba
FortiGate
Hyper-V
RBAC
RPA
VPN
VMware

Responsibilities

- Manage incident and request tickets ensuring established SLAs are met - Be the first point of contact for escalations from Tier 2 engineers - Ensure all support requests/alerts are logged and that the client remains updated throughout the lifecycle of the request - Monitor and maintain clients Infrastructure and systems - Proactively respond to monitoring alerts and notifications - Service tasks within client on/offboarding processes - Ensure that all role-specific KPIs and targets are met as an individual and as part of the wider team objectives - Provide a strong, coherent, and proactive communication standard when engaging with internal departments - Provide a strong, coherent, and proactive communication standard when engaging with current and prospective clients

Description


We are one of the UKs leading technology specialists, proudly recognized as a World Class Place to Work by Best Companies, a national benchmark for employee engagement and workplace excellence. Our commitment to our culture and our people has led us to be ranked as the #1 Technology Company to Work For in the UK. We offer a competitive salary between £38k-44k, with benefits including 25+ days of holiday, flexible working, Bupa Cash Plan, Electric Vehicle Scheme, Cycle Scheme, discounted gym membership, a paid charity day, and car parking. Join our Tier 3 team at our Milton Park location and be part of a dynamic environment that values dedication and professionalism.
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How many DevOps jobs are in the UK?

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